Incident Response Coordinator

Global Payments
United States
Workplace: HybridFull timeFunction: Executive & General ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Facilitation","Judgement","Stakeholder management","Executive communication"]

Coordinate cyber security incident containment, eradication, and post-incident activities as part of the Global Cybersecurity Incident Management team. Oversee Incident Response Team (IRT) activities, validate containment, document root cause analysis, and track actions to prevent recurrence. Provide 24x7 on-call incident management on rotation, deliver executive written communications during incidents, and collaborate across Legal, Privacy, Risk, and Bug Bounty stakeholders.

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FursaFursa
Global Payments
Global Payments
1 month ago

Incident Response Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 41 days agoStatus: Live

Job Summary

Coordinate cyber security incident containment, eradication, and post-incident activities as part of the Global Cybersecurity Incident Management team. Oversee Incident Response Team (IRT) activities, validate containment, document root cause analysis, and track actions to prevent recurrence. Provide 24x7 on-call incident management on rotation, deliver executive written communications during incidents, and collaborate across Legal, Privacy, Risk, and Bug Bounty stakeholders.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Coordinate incident response in line with the corporate security incident response plan.
  • •Manage post-incident activity, including scheduling/chairing Post Incident Reviews (PIR), documenting Root Cause Analysis, and tracking actions to prevent recurrence.
  • •Provide 24x7 on-call incident management support on rotation for critical security incidents.
  • •Stay current on emerging threats affecting information assets, third-party solutions, IT configuration changes, and network/systems.
  • •Coordinate remediation of Bug Bounty Program findings with whitehat researchers and engage stakeholders for root cause analysis and post-incident activities.

Key Requirements

  • •Bachelor's degree in Computer Science, Info Security, or related field, or relevant work experience.
  • •Typically 2+ years of relevant experience with incident management or incident response.
  • •Knowledge of network operations/engineering or system administration on Unix, Linux, Mac, or Windows.
  • •Knowledge of common security operations including intrusion detection, Security Incident Event Management, penetration testing, web application assessment, secure coding, and cloud technologies.
  • •Strong verbal and written communication skills, with ability to facilitate meetings and communicate results.
Experience:2+ yearsIncident managementIncident response
Education:Bachelor's in Computer Science, Info Security, or related field
Skills:CommunicationFacilitationJudgementStakeholder managementExecutive communication
Certifications:ITIL V4CompTIA Security+Cybersecurity Analyst+Systems Security Certified Practitioner (SSCP)CISMCISAGSECGCIH
Tech Stack:UnixLinuxMacOSWindowsIntrusion detection systemsSecurity Incident Event ManagementPenetration testingWeb application assessmentSecure codingCloud technologiesRunbooksBug BountyJIRAGoogle Workspace

Eligibility

Visa:H-1BL-1TNO-1E-3H-1B1F-1J-1OPTCPT
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Global Payments
Global Payments provides payment technology and software solutions for merchants, issuers, and partners worldwide, enabling electronic payments, omni-channel commerce, and value-added services across industries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Atlanta, United States
Founded: 2001
WebsiteLinkedIn