Payoneer

2 months ago

Customer Success Manager-KA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Drive adoption and growth of Payoneer solutions in China by managing key customers, building strong relationships with active users and industry influencers, and executing scalable customer development plans. Lead end-to-end account strategies, collaborate with analytics, sales, and delivery teams, and craft compelling value propositions to expand client impact and revenue in Greater China.

Location: Shanghai, Hangzhou

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Oversee and manage existing client relationships and play an active role in developing and building long-term relationships with top users to identify emerging business needs.
•Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell.
•Grow the company’s capability in financial services and develop the vision and plan to execute a go-to-market strategy, collaborating with analytics, business development managers, sales and delivery teams.
•Review and propose process improvements that drive client and market penetration.
•Maintain and exceed country targets in areas of number of clients from our direct business and develop insights required to drive breakthrough success.

Key Requirements

•A Bachelor's degree, preferably in business or communications.
•Native Mandarin with high level of English communications.
•5+ years of account management, business development or other relevant experience.
•8+ years of experience in selling complex solutions to corporate level clients in Greater China.
•Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting the financial impact.

Experience:5-8 yearsFinancial servicesPaymentsBanking

Education:Bachelor's

Skills:CommunicationAnalyticalProblem-solvingStrategic thinkingProject management

Languages:MandarinEnglish

Tech Stack:SalesforceCRMBI tools

Company Brief

Payoneer

Provides cross-border payments and financial services platform enabling businesses and professionals to send, receive, and manage international payments, multi-currency accounts, and working capital solutions to support global commerce.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: New York, United States

Founded: 2005

Website LinkedIn

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Payoneer

2 months ago

Customer Success Manager-KA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Shanghai, Hangzhou

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Oversee and manage existing client relationships and play an active role in developing and building long-term relationships with top users to identify emerging business needs.
•Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell.
•Grow the company’s capability in financial services and develop the vision and plan to execute a go-to-market strategy, collaborating with analytics, business development managers, sales and delivery teams.
•Review and propose process improvements that drive client and market penetration.
•Maintain and exceed country targets in areas of number of clients from our direct business and develop insights required to drive breakthrough success.

Key Requirements

•A Bachelor's degree, preferably in business or communications.
•Native Mandarin with high level of English communications.
•5+ years of account management, business development or other relevant experience.
•8+ years of experience in selling complex solutions to corporate level clients in Greater China.
•Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting the financial impact.

Experience:5-8 yearsFinancial servicesPaymentsBanking

Education:Bachelor's

Skills:CommunicationAnalyticalProblem-solvingStrategic thinkingProject management

Languages:MandarinEnglish

Tech Stack:SalesforceCRMBI tools

Company Brief

Payoneer

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: New York, United States

Founded: 2005

Website LinkedIn