Account Manager (New York) - Mandarin Speaking

Fresha
New York
Workplace: OnsiteFull timeUSD 100,000 - 105,000 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Target-driven","Relationship building","Teamwork","Adaptability","Roll up sleeves"]

Own a portfolio of existing partners and drive upsell, expansion, and retention revenue through full sales cycles. Proactively identify opportunities, hit KPI targets for monetization and growth, and use account data to prioritize pipeline. Build trust through face-to-face and video meetings, maintain a proactive outreach cadence, and collaborate with commercial, marketing, and product teams to ensure a seamless partner experience.

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FursaFursa
Fresha
Fresha
3 days ago

Account Manager (New York) - Mandarin Speaking

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own a portfolio of existing partners and drive upsell, expansion, and retention revenue through full sales cycles. Proactively identify opportunities, hit KPI targets for monetization and growth, and use account data to prioritize pipeline. Build trust through face-to-face and video meetings, maintain a proactive outreach cadence, and collaborate with commercial, marketing, and product teams to ensure a seamless partner experience.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Proactively identify upsell and expansion opportunities within your portfolio and run the full sales cycle to close them.
  • •Own and deliver against KPIs for monetization, revenue growth, and retention.
  • •Analyze account data and reporting to prioritize pipeline and build conversion plans into revenue.
  • •Meet with accounts face-to-face and over video to build trust and sell repeatedly.
  • •Maintain a consistent contact cadence across the portfolio to keep pipeline moving and reduce churn.

Pay and Benefits

Salary: USD 100,000 - 105,000 annually
Perks:Paid Leave401kHealth InsuranceDentalVisionLife Insurance

Key Requirements

  • •2+ years in a full-cycle sales role with a track record of closing deals and hitting revenue targets.
  • •2-3 years selling into SMBs and generating incremental revenue.
  • •Comfort analyzing account or portfolio data to identify revenue opportunities and build conversion plans.
  • •Experience managing an existing portfolio or book of business is a plus (ideally in SaaS).
  • •Written and verbal communication in both English and Mandarin.
Experience:2+ years
Skills:Target-drivenRelationship buildingTeamworkAdaptabilityRoll up sleeves
Languages:EnglishMandarin
Tech Stack:Hubspot

Company Brief

Fresha
Fresha operates a global bookings and business management platform for salons, spas and beauty professionals, offering appointment scheduling, point-of-sale, payments, marketing tools and a consumer marketplace to connect clients with local services.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn