Digital Communications Director

Cloudflare
San Francisco, New York, Austin
Workplace: HybridFull timeUSD 163,000 - 234,000 annuallyFunction: Communications, PR & CommunityExperience: 10+ yearsSkills: ["Storytelling","Strategic thinking","Editorial judgment","Collaborative leadership","Crisis response","Data-driven optimization","Internet-native thinking"]

Redefine how the company shows up online by building a multi-platform digital communications strategy that turns research and corporate milestones into compelling storytelling. Lead global social media, executive digital positioning, web-based narratives, and community engagement across platforms like LinkedIn, X, YouTube, and more. Translate complex technical progress into accessible content, drive measurement-based optimization, and coordinate swift, accurate crisis communications aligned to core values.

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Cloudflare
Cloudflare
2 months ago

Digital Communications Director

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Last checked: 2 hours agoStatus: Live

Job Summary

Redefine how the company shows up online by building a multi-platform digital communications strategy that turns research and corporate milestones into compelling storytelling. Lead global social media, executive digital positioning, web-based narratives, and community engagement across platforms like LinkedIn, X, YouTube, and more. Translate complex technical progress into accessible content, drive measurement-based optimization, and coordinate swift, accurate crisis communications aligned to core values.
Location: San Francisco, New York, Austin
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Director level

Key Responsibilities

  • •Architect the overarching digital strategy for corporate channels, ensuring a distinct, authoritative voice for tech-savvy audiences and enterprise buyers.
  • •Partner with executive leadership to shape and scale personal digital brands and translate industry trends into online narratives.
  • •Manage and expand corporate social channels across platforms, including emerging platforms and technical communities.
  • •Translate complex technical milestones into creative, engaging, accessible digital content.
  • •Serve as a critical node in crisis communications and run measurement frameworks to optimize brand sentiment, share of voice, and engagement.

Pay and Benefits

Salary: USD 163,000 - 234,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

  • •10+ years in corporate communications, digital strategy, or brand journalism, including 4+ years leading digital or social teams in B2B tech or SaaS.
  • •Strong tech literacy to discuss cloud infrastructure and cybersecurity with engineers and product managers.
  • •Platform fluency across LinkedIn, X, Reddit, YouTube, and Threads, with understanding of what drives authentic engagement.
  • •Exceptional editorial judgment for viral moments and sensitive geopolitical or cybersecurity issues online.
  • •Proven ability to influence cross-functional teams across areas like Legal, Product, Policy, and Investor Relations.
Experience:10+ yearsB2B techSaaS
Skills:StorytellingStrategic thinkingEditorial judgmentCollaborative leadershipCrisis responseData-driven optimizationInternet-native thinking
Languages:English

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn