Client Services Coordinator (Remote) - Part Time & Full Time

Qureos
Ottawa
Workplace: RemoteFull timeFunction: Executive & General ManagementExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Organizational skills","Time management","Multitasking","Customer focus"]

Serve as the primary point of contact for assigned clients, building strong relationships and responding to inquiries to ensure satisfaction and retention. Manage client accounts by processing orders, tracking shipments, and handling billing inquiries. Collaborate with internal teams to deliver services efficiently, proactively resolve issues, and escalate when needed. Maintain accurate client records and monitor satisfaction metrics to continuously improve outcomes.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Qureos
Qureos
5 days ago

Client Services Coordinator (Remote) - Part Time & Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Serve as the primary point of contact for assigned clients, building strong relationships and responding to inquiries to ensure satisfaction and retention. Manage client accounts by processing orders, tracking shipments, and handling billing inquiries. Collaborate with internal teams to deliver services efficiently, proactively resolve issues, and escalate when needed. Maintain accurate client records and monitor satisfaction metrics to continuously improve outcomes.
Location: Ottawa
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Act as the primary point of contact for assigned clients and address inquiries professionally
  • •Collaborate with internal departments to ensure efficient delivery of services
  • •Manage client accounts including processing orders, tracking shipments, and handling billing inquiries
  • •Identify and resolve client issues, escalating to the appropriate team when needed
  • •Maintain accurate client records and monitor satisfaction and retention rates

Key Requirements

  • •Minimum 2 years of experience in a customer service or client-facing role
  • •Excellent written and verbal communication skills to explain complex information clearly
  • •Strong organizational and time-management skills to prioritize and multitask
  • •Proficient in Microsoft Office and CRM software
  • •High school diploma or equivalent; some college preferred
Experience:2+ years
Education:High School
Skills:CommunicationOrganizational skillsTime managementMultitaskingCustomer focus
Tech Stack:Microsoft OfficeCRM

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn