Supervisor Airport Services - Oslo

Supervise airport services during each shift to optimize resources and ensure customer and operational requirements are met. Proactively manage disruptions including overbookings, delays, cancellations, adverse weather, and crew limitations to minimize passenger impact. Oversee post-flight reporting, coordinate with handling agents and service providers, manage baggage claims, and handle passenger queries, complaints, and claims. Coach staff, support performance management, and conduct audits to maintain compliance and service standards.