Tapestry

3 weeks ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead an energetic, customer-first sales floor by driving personal sales and coaching the team to hit sales and KPI targets. Build and maintain strong client relationships using Kate Spade service standards to grow loyalty and VIP retention. Oversee daily operational excellence including cash handling, register/POS transactions, inventory handling, and store procedures. Support omni-channel initiatives like virtual selling and live-stream shopping while ensuring compliance and an inclusive team culture.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance and lead the team to achieve sales and KPI targets by analyzing metrics and applying best practices.
•Build client relationships through proactive outreach and Kate Spade service standards, including after-sales support, repeat business, and VIP retention.
•Coach and develop team members by supporting recruitment, onboarding, role modeling, feedback, and ongoing training.
•Supervise opening/closing procedures, including cash handling, bank deposits, register operations, and key-holding responsibilities; ensure inventory integrity through POS transactions and inventory processes.
•Lead omni-channel and virtual selling initiatives, including live-stream shopping, and capture customer data to grow loyalty and repeat purchases.

Pay and Benefits

Salary: USD 16 - 24.75 hourly

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

•2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred), with a combination of education and experience considered.
•Strong written and verbal communication skills; detail-oriented, proactive, and able to multi-task and prioritize effectively.
•Ability to communicate effectively with customers and staff and confidently navigate the sales floor.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems; strong English proficiency.

Experience:2+ yearsRetail

Skills:CommunicationCustomer focusCoachingOrganizational skillsMulti-tasking

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSInventory systemsClienteling systemsSocial mediaLive-stream shopping

Company Brief

Tapestry

Industry: Luxury Goods

Website

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Tapestry

3 weeks ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance and lead the team to achieve sales and KPI targets by analyzing metrics and applying best practices.
•Build client relationships through proactive outreach and Kate Spade service standards, including after-sales support, repeat business, and VIP retention.
•Coach and develop team members by supporting recruitment, onboarding, role modeling, feedback, and ongoing training.
•Supervise opening/closing procedures, including cash handling, bank deposits, register operations, and key-holding responsibilities; ensure inventory integrity through POS transactions and inventory processes.
•Lead omni-channel and virtual selling initiatives, including live-stream shopping, and capture customer data to grow loyalty and repeat purchases.

Pay and Benefits

Salary: USD 16 - 24.75 hourly

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

•2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred), with a combination of education and experience considered.
•Strong written and verbal communication skills; detail-oriented, proactive, and able to multi-task and prioritize effectively.
•Ability to communicate effectively with customers and staff and confidently navigate the sales floor.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems; strong English proficiency.

Experience:2+ yearsRetail

Skills:CommunicationCustomer focusCoachingOrganizational skillsMulti-tasking

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSInventory systemsClienteling systemsSocial mediaLive-stream shopping

Company Brief

Tapestry

Industry: Luxury Goods

Website