Database Support Engineer (APAC)

Supabase
APAC
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 6+ yearsSkills: ["Async work","Communication","Empathy","Mentoring","Problem-solving"]

Help developers unblock complex issues across Supabase’s Postgres-based platform, including Auth, RLS, Storage, Realtime, and Edge Functions. You’ll reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with clear reproduction steps. Provide proactive, consultative guidance to optimize workloads and avoid pitfalls, spot ticket patterns to improve docs and tooling, and mentor junior support team members.

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FursaFursa
Supabase
Supabase
8 months ago

Database Support Engineer (APAC)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Help developers unblock complex issues across Supabase’s Postgres-based platform, including Auth, RLS, Storage, Realtime, and Edge Functions. You’ll reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with clear reproduction steps. Provide proactive, consultative guidance to optimize workloads and avoid pitfalls, spot ticket patterns to improve docs and tooling, and mentor junior support team members.
Location: APAC
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
  • •Provide consultative, proactive advice to optimize workloads, avoid pitfalls, and tailor guidance to advanced users.
  • •Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid repro steps.
  • •Ask smart, targeted questions to turn incomplete reports into actionable cases.
  • •Spot patterns across tickets and recommend improvements to docs, tooling, and the product; mentor junior team members.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceEsopTech AllowanceLearning BudgetOff-sitesRemote Work

Key Requirements

  • •6+ years in technical support, backend engineering, SRE, or a similar role.
  • •Deep knowledge of PostgreSQL internals such as autovacuum behavior, WAL growth, long-running transactions, and table bloat.
  • •Strong high-performance SQL skills and query optimization experience.
  • •Ability to troubleshoot complex, multi-tenant setups and reproduce/isolate root causes with clear escalation details.
  • •Comfort debugging Edge Functions and distributed-system failures, including safe recovery from data migration issues and schema drift; experience with AWS and Linux/terminal is expected.
Experience:6+ yearsDeveloper toolsCloud computingOpen-source
Skills:Async workCommunicationEmpathyMentoringProblem-solving
Tech Stack:PostgreSQLSQLRLSStorageRealtimeEdge FunctionsAWSLinuxPg_dump/restoreWALAutovacuumTerminalMulti-tenant

Company Brief

Supabase
Provides an open-source backend as a service built on PostgreSQL, offering real-time APIs, authentication, storage, and edge functions to help developers quickly build and scale applications.
Industry: Cloud Computing
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series B
Headquarters: New York, United States
Founded: 2020
WebsiteLinkedIn