Customer Engineer-IMP

Applied Materials
Shanghai
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 4-7 yearsEducation: associatesSkills: ["Communication","Mentoring","Training"]

Serve as the direct customer liaison to install, maintain, and upgrade semiconductor-related equipment in Shanghai. Use digital analytics and basic diagnostic techniques to troubleshoot technical issues with support as needed. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, coordinate with customers to ensure smooth operations, and train junior customer engineers.

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Applied Materials
Applied Materials
1 week ago

Customer Engineer-IMP

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Serve as the direct customer liaison to install, maintain, and upgrade semiconductor-related equipment in Shanghai. Use digital analytics and basic diagnostic techniques to troubleshoot technical issues with support as needed. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, coordinate with customers to ensure smooth operations, and train junior customer engineers.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment.
  • •Apply basic diagnostic techniques to assess and address equipment technical issues with assistance from Senior Field Service Engineers.
  • •Coordinate with Senior Field Service Engineers and/or customers to understand roadmaps, process flows, inflection points, requirements, and business challenges.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
  • •Coordinate and communicate directly with customers and train/mentor junior Customer Engineers.
Travel: Medium travel

Key Requirements

  • •Associate degree, military technical training, field service experience, or trade certification.
  • •4-7 years of work experience in the semiconductor industry or other equipment support industry.
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • •Strong knowledge of hand tools and their appropriate usage, including digital multimeters.
  • •Basic knowledge of Microsoft Excel, Word, and PowerPoint, plus effective written and verbal communication.
Experience:4-7 yearsSemiconductorEquipment support
Education:Associate's
Skills:CommunicationMentoringTraining
Licenses:Valid driver's license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimetersPneumaticsHydraulicsVacuumPlasmaHydraulic systemsGas systems

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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