Professional Services Technical Consultant

Fiserv
Massachusetts
Workplace: RemoteFull timeUSD 109,500 - 180,000 annuallyFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Client-facing support","Technical troubleshooting","Technical consulting","Technical leadership","Documentation"]

Provide technical consulting and support for ACH-based payments application projects, including installing, configuring, and troubleshooting Fiserv products and running smoke tests. Serve as the ACH subject-matter expert on project-based assignments, lead key technical activities with cross-functional teams, and help ensure high availability payments applications are installed and tested. Deliver customer-facing support to financial institutions and produce technical platform support documentation as part of project deliverables.

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FursaFursa
Fiserv
Fiserv
3 days ago

Professional Services Technical Consultant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Provide technical consulting and support for ACH-based payments application projects, including installing, configuring, and troubleshooting Fiserv products and running smoke tests. Serve as the ACH subject-matter expert on project-based assignments, lead key technical activities with cross-functional teams, and help ensure high availability payments applications are installed and tested. Deliver customer-facing support to financial institutions and produce technical platform support documentation as part of project deliverables.
Location: Massachusetts
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide customer-facing support to financial institution clients for payments/ACH technologies.
  • •Lead the technical aspects of project-based assignments as the Fiserv expert on the ACH team.
  • •Install and test high availability Payments applications with cross-functional project teams.
  • •Install, configure, troubleshoot, and conduct smoke tests on Fiserv products using Java, J2EE, Spring Boot, and web services.
  • •Create and deliver technical platform support documentation as part of project deliverables.

Pay and Benefits

Salary: USD 109,500 - 180,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kTuition AssistancePaid ParentalPaid Holidays

Key Requirements

  • •6+ years installing, configuring, and troubleshooting Java, J2EE, Spring Boot, and web services.
  • •6+ years with ACH APIs, including PEP+ Direct API, Exchange, and CommonView.
  • •6+ years of project management experience using Agile methodologies.
  • •Bachelor’s degree in Computer Science or related field, and/or equivalent military experience.
  • •Ability to provide client-facing technical consulting support to financial institution customers.
Experience:FintechPayments
Education:Bachelor's in Computer Science
Skills:Client-facing supportTechnical troubleshootingTechnical consultingTechnical leadershipDocumentation
Tech Stack:JavaJ2EESpring BootWeb servicesACH APIsPEP+ Direct APIExchangeCommonViewAgile

Eligibility

Visa:F-1H1BH-2TN
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn