Operations Manager, V Corps

Onebrief
United States
Workplace: OnsiteFull timeUSD 170,000 - 190,000 annuallyFunction: Business OperationsSkills: ["Communication","Leadership","Relationship management","Interpersonal skills","Problem-solving"]

Own and manage the full customer relationship at major military headquarters, drive product adoption and renewal/expansion, collaborate with product and engineering on improvements, and coordinate with colleagues to ensure aligned planning and execution—all on-site at Fort Knox with Top Secret clearance eligibility.

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FursaFursa
Onebrief
Onebrief
2 months ago

Operations Manager, V Corps

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own and manage the full customer relationship at major military headquarters, drive product adoption and renewal/expansion, collaborate with product and engineering on improvements, and coordinate with colleagues to ensure aligned planning and execution—all on-site at Fort Knox with Top Secret clearance eligibility.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own the entire customer relationship from users up to Generals/Admirals throughout the Joint Force and ensure high levels of customer satisfaction and retention.
  • •Expand product usage by executing targeted training and strategies to maximize workflows in Onebrief.
  • •Lead renewals and expansions, coordinating with customers to achieve recurring, growing engagements.
  • •Clearly communicate user needs to the product team and maintain high product proficiency to drive ongoing product improvements.
  • •Coordinate with Company resources and cross-team stakeholders to meet organizational goals and ensure effective execution.

Pay and Benefits

Salary: USD 170,000 - 190,000 annually
Equity and Bonus:Equity
Perks:EquityAnnual Bonus

Key Requirements

  • •Top Secret clearance with eligibility for SCI
  • •Experience leading operational planning within a military context
  • •Proven ability to navigate large government organizations and deliver outcomes
  • •Strong communication skills to coordinate with customers and product/engineering teams
  • •Experience in customer support, both face-to-face and remote
Experience:MilitaryGovernmentDefenseSaaS
Skills:CommunicationLeadershipRelationship managementInterpersonal skillsProblem-solving
Tech Stack:JWICSPower userCRM

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.
Security Clearance:Top Secret

Company Brief

Onebrief
Provides an AI-enabled command operating system for military staff collaboration, operational planning, wargaming and decision support, used on classified and unclassified DoD networks to speed planning and execution.
Industry: Defense Technology
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: Honolulu, United States
Founded: 2019
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor