Service Engineer

Eaton
Bangkok
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Interpersonal skills","Communication"]

Provide after-sales technical and service support for Eaton’s electrical business, including installation, testing, commissioning, troubleshooting, repairs, and preventative maintenance. Recommend scheduled overhauls and lifecycle part replacements, ensure 24x7 standby coverage via rotational duty, and act as single point of contact for service contracts (with sales support for expansion). Maintain service records, prepare daily reports, support pre-/post-sale activities, and train customer personnel on equipment operation and maintenance.

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Eaton
Eaton
1 week ago

Service Engineer

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Job Summary

Provide after-sales technical and service support for Eaton’s electrical business, including installation, testing, commissioning, troubleshooting, repairs, and preventative maintenance. Recommend scheduled overhauls and lifecycle part replacements, ensure 24x7 standby coverage via rotational duty, and act as single point of contact for service contracts (with sales support for expansion). Maintain service records, prepare daily reports, support pre-/post-sale activities, and train customer personnel on equipment operation and maintenance.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Provide after-sales technical and services support, including installation, testing, commissioning, repair, modifications, preventative maintenance, troubleshooting, and engineering change upgrades.
  • •Recommend scheduled overhauls and lifecycle parts replacement; identify and correct equipment start-up malfunctions.
  • •Maintain accurate records and systems; prepare daily logs and reports and implement/control workflow documents.
  • •Serve as single point of contact for specific service contract(s), partnering with sales prime to drive additional sales, including 24x7 support.
  • •Support customers by delivering technical advice, analyzing equipment status for recommended replacement schedules, and training customer personnel (and possibly dealers) on operation and maintenance.

Key Requirements

  • •Bachelor’s degree in Electrical Engineering.
  • •1-3 years of field experience in service and testing of UPS (Uninterruptible Power Supply) or field service/maintenance for electrical power systems.
  • •Basic knowledge of UPS (Uninterruptible Power Supply) and/or electrical power systems.
  • •Possess knowledge of products, markets, channels, and associated applications.
  • •Excellent interpersonal and communication skills.
Experience:UPSElectrical power systemsPower managementData center
Education:Bachelor's in Electrical Engineering
Skills:Interpersonal skillsCommunication
Tech Stack:UPSUninterruptible Power Supply (UPS)Electrical power systemInstallationTestingCommissioningTroubleshootingPreventative maintenanceEngineering change upgradesWorkflow documents24x7 standby

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn