Stripe

1 month ago

Fraud Operations Manager (Mandarin-speaking)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Manager of Fraud Operations leading a global team of investigators to identify, investigate, and mitigate fraud risk while maintaining a strong user experience. Build scalable processes, partner with risk leadership and cross-functional teams, and drive data-driven improvements to optimization, dashboards, and tools in a Mandarin-speaking capacity for the Greater China region.

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Inspire, motivate, and develop a high performing fraud investigations team, fostering a collaborative and results-oriented environment.
•Establish clear goals, provide coaching and feedback, and support the professional growth of team members.
•Set a strategic vision for the team and build the path to execute it in both the short and long-term.
•Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges.
•Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest ROI investments for user experience, process improvement, and risk mitigation.

Key Requirements

•Mandarin proficiency (written and spoken) is required for daily communications with users in the Greater China region.
•10+ years of fraud/risk or management experience, including at least 2+ years of directly leading and developing high-performing teams.
•Strong strategic thinking and problem-solving skills with the ability to translate complex challenges into actionable solutions.
•Excellent communication and stakeholder management skills with the ability to influence and collaborate across functions.
•Passion for delivering a user-centric experience while effectively managing risk.

Experience:10+ yearsFraudRiskManagementLeadershipData analysis

Education:Bachelor's

Skills:LeadershipCommunicationProblem-solvingStakeholder managementStrategic thinking

Languages:MandarinEnglish

Tech Stack:SQLData analysisDashboards

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor

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Stripe

1 month ago

Fraud Operations Manager (Mandarin-speaking)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Inspire, motivate, and develop a high performing fraud investigations team, fostering a collaborative and results-oriented environment.
•Establish clear goals, provide coaching and feedback, and support the professional growth of team members.
•Set a strategic vision for the team and build the path to execute it in both the short and long-term.
•Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges.
•Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest ROI investments for user experience, process improvement, and risk mitigation.

Key Requirements

•Mandarin proficiency (written and spoken) is required for daily communications with users in the Greater China region.
•10+ years of fraud/risk or management experience, including at least 2+ years of directly leading and developing high-performing teams.
•Strong strategic thinking and problem-solving skills with the ability to translate complex challenges into actionable solutions.
•Excellent communication and stakeholder management skills with the ability to influence and collaborate across functions.
•Passion for delivering a user-centric experience while effectively managing risk.

Experience:10+ yearsFraudRiskManagementLeadershipData analysis

Education:Bachelor's

Skills:LeadershipCommunicationProblem-solvingStakeholder managementStrategic thinking

Languages:MandarinEnglish

Tech Stack:SQLData analysisDashboards

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor