Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull timeUSD 16 - 24.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Interpersonal skills","Drive for results","Adaptability"]

Lead and support store operations as a Brand Ambassador, maintaining a strong sales-floor presence to achieve targets and deliver an exceptional customer experience. Drive team performance by analyzing sales data, implementing strategies to improve store goals/KPIs, and providing training, feedback, and accountability. Recruit, interview, and support HR/conflict resolution needs when leadership is absent, while upholding policies and an inclusive, customer-centric culture.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead and support store operations as a Brand Ambassador, maintaining a strong sales-floor presence to achieve targets and deliver an exceptional customer experience. Drive team performance by analyzing sales data, implementing strategies to improve store goals/KPIs, and providing training, feedback, and accountability. Recruit, interview, and support HR/conflict resolution needs when leadership is absent, while upholding policies and an inclusive, customer-centric culture.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a Brand Ambassador by embodying Coach values and increasing brand awareness.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance and customer experience.
  • •Support recruiting, interviewing, performance evaluation, and high-level training; provide feedback and hold the team accountable for individual and business goals.
  • •Provide HR and conflict resolution support when the leadership team is absent and enforce company/store compliance.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to regularly lift at least 25 lbs and occasionally lift up to 50 lbs, and to climb, bend, kneel, and maneuver the sales floor and stockroom.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and customer experience goals.
  • •Demonstrate customer-focused coaching and clienteling strategy support to build long-term customer relationships.
  • •Adhere to and enforce company policies and store operational procedures.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusInterpersonal skillsDrive for resultsAdaptability

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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