Customer Experience Banker - Marietta, OH

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Sales acumen","Communication","Presentation"]

Serve as a Financial Concierge for walk-in branch customers by retaining and growing consumer and business relationships. Proactively identify customer financial goals, educate customers on consumer deposit products, and use a disciplined sales approach to drive new customer follow-up, outbound calling, and referrals. Accurately process transactions, balance daily, and adhere to operational, security, risk, and regulatory policies while demonstrating strong communication and relationship management.

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Huntington Bancshares
Huntington Bancshares
15 hours ago

Customer Experience Banker - Marietta, OH

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Source: Company careers pageValidated by: Fursa AI
Last checked: 42 minutes agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in branch customers by retaining and growing consumer and business relationships. Proactively identify customer financial goals, educate customers on consumer deposit products, and use a disciplined sales approach to drive new customer follow-up, outbound calling, and referrals. Accurately process transactions, balance daily, and adhere to operational, security, risk, and regulatory policies while demonstrating strong communication and relationship management.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Educate customers on consumer deposit products and help them understand relevant options.
  • •Proactively identify opportunities to grow customer relationships using a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures, while balancing daily and processing transactions accurately and efficiently.

Key Requirements

  • •High School Diploma or GED with a minimum of 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •Proficiency in understanding and educating customers on consumer deposit products.
  • •Experience delivering excellent customer service and resolving customer issues.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ years
Education:High School
Skills:Customer serviceRelationship managementSales acumenCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn