Retail Lead (VM) - Concord, 2022, Ontario, CA (Vaughan, CA)

Adidas
Canada
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Leadership","Communication","Customer service","Problem-solving","Judgment"]

Lead day-to-day store operations in partnership with management, guiding hourly associates to deliver excellent customer service, maximize sales, and support store profitability. Train sales associates on product knowledge, procedures, and policies; manage merchandising and visual displays; and help with staffing, documentation, product flow, and cash/credit sales transactions. Use POS systems, resolve customer issues, and maintain sales floor readiness through teamwork and leadership by example.

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Adidas
Adidas
7 hours ago

Retail Lead (VM) - Concord, 2022, Ontario, CA (Vaughan, CA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead day-to-day store operations in partnership with management, guiding hourly associates to deliver excellent customer service, maximize sales, and support store profitability. Train sales associates on product knowledge, procedures, and policies; manage merchandising and visual displays; and help with staffing, documentation, product flow, and cash/credit sales transactions. Use POS systems, resolve customer issues, and maintain sales floor readiness through teamwork and leadership by example.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Guide daily store operations and hourly associates (in conjunction with or in the absence of management).
  • •Provide training on product knowledge, store activities, job duties, and established policies.
  • •Support merchandising/visual merchandising by displaying products in windows/showcases and creating/following display schedules.
  • •Monitor staffing, labor cost control standards, and sales floor fill-in process readiness; maintain store upkeep by directing related duties.
  • •Complete sales transactions and assist with documentation, applicant/new hire paperwork, returns resolution, and customer issue handling.

Key Requirements

  • •Must have or be pursuing a high school diploma or GED.
  • •3–6 months retail experience is preferred.
  • •Ability to train and guide hourly associates in day-to-day procedures and policies.
  • •Proficiency using MS Word, Excel, Outlook, and a point of sale system.
  • •Excellent verbal and written communication skills and flexibility to work evenings, weekends, and holidays.
Experience:Retail
Education:High School
Skills:LeadershipCommunicationCustomer serviceProblem-solvingJudgment
Tech Stack:MS WordMS ExcelOutlookPoint of sale systemPOS

Company Brief

Adidas
Global sportswear company designing, manufacturing, and selling athletic footwear, apparel, and accessories. Serves consumers and athletes through branded products, direct-to-consumer retail, and wholesale channels worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1949
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