Salesforce Consultant

TTEC Digital
Austin
Workplace: RemoteFull timeUSD 62,000 - 72,000 annuallyFunction: Consulting & AdvisoryExperience: 3+ yearsSkills: ["Analytical skills","Troubleshooting","Problem-solving","Communication","Attention to detail"]

Configure and maintain declarative Salesforce solutions based on business requirements, including objects, fields, Flow, validation rules, reports, dashboards, and security settings. Support implementations across Service Cloud, Sales Cloud, and Industry Clouds, participate in discovery workshops, document user stories and acceptance criteria, and run functional, regression, integration, and UAT testing. Track defects, validate fixes, assist with data prep and migration, and support UAT and user adoption.

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FursaFursa
TTEC Digital
TTEC Digital
1 day ago

Salesforce Consultant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Configure and maintain declarative Salesforce solutions based on business requirements, including objects, fields, Flow, validation rules, reports, dashboards, and security settings. Support implementations across Service Cloud, Sales Cloud, and Industry Clouds, participate in discovery workshops, document user stories and acceptance criteria, and run functional, regression, integration, and UAT testing. Track defects, validate fixes, assist with data prep and migration, and support UAT and user adoption.
Location: Austin
Workplace: Remote
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Mid level

Key Responsibilities

  • •Configure Salesforce solutions based on business requirements and solution designs.
  • •Build and maintain declarative Salesforce functionality, including objects, fields, page layouts, Flow, validation rules, reports, dashboards, and security configurations.
  • •Support implementations across Service Cloud, Sales Cloud, Industry Clouds, and other Salesforce platform capabilities.
  • •Develop and execute functional, regression, integration, and UAT test cases; validate Salesforce functionality against requirements and acceptance criteria.
  • •Document processes and requirements, track defects through resolution, support deployment readiness and post-deployment testing, and assist with data preparation, validation, and migration.

Pay and Benefits

Salary: USD 62,000 - 72,000 annually
Perks:MedicalDentalVisionPaid LeaveWellness Stipend

Key Requirements

  • •3+ years of hands-on experience as a Salesforce user, administrator, tester, analyst, super user, or other Salesforce-focused role.
  • •2+ years of experience testing Salesforce or other enterprise applications.
  • •Working knowledge of Salesforce business processes and platform capabilities, including Service Cloud, Sales Cloud, or an Industry Cloud.
  • •Experience developing and executing functional, regression, integration, or UAT test cases and validating fixes.
  • •Understanding of business requirements, user stories, and acceptance criteria, with strong analytical and communication skills.
Experience:3+ years
Skills:Analytical skillsTroubleshootingProblem-solvingCommunicationAttention to detail
Certifications:Salesforce Certified AdministratorSalesforce Certified Platform App BuilderSalesforce Certified Service Cloud ConsultantSalesforce Certified Sales Cloud ConsultantSalesforce Certified Agentforce SpecialistSalesforce Certified Data Cloud Consultant
Tech Stack:SalesforceFlowService CloudSales CloudIndustry CloudsAgentforceData Cloud

Company Brief

TTEC Digital
Provides digital customer experience consulting, technology and managed services, delivering CX platforms, automation, analytics, and design to help enterprises transform customer engagement across channels.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Englewood, United States
WebsiteLinkedIn