SAP CX Manager (Wroclaw, PL)

Atos
Wroclaw
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: mastersSkills: ["Communication","Leadership"]

Lead end-to-end SAP Customer Experience (CX) offerings for the SAP CX portfolio, coordinating with SAP CX community, management, sales and global stakeholders to drive growth. Own portfolio development, delivery excellence, and a customer-centric ownership model across managed accounts, while ensuring competitive delivery and strong relationships within Atos and with partners.

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Atos
Atos
5 months ago

SAP CX Manager (Wroclaw, PL)

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead end-to-end SAP Customer Experience (CX) offerings for the SAP CX portfolio, coordinating with SAP CX community, management, sales and global stakeholders to drive growth. Own portfolio development, delivery excellence, and a customer-centric ownership model across managed accounts, while ensuring competitive delivery and strong relationships within Atos and with partners.
Location: Wroclaw
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •End-to-end responsibility for the SAP CX portfolio – from acquisition and presales through consulting, implementation/migration and operations.
  • •Ownership of business performance KPIs such as order intake, revenue, project margin, cost coverage up to gross margin, CSAT and NPS.
  • •Development and ownership of the SAP CX business case and skills portfolio, including regular reporting and continuous portfolio optimisation.
  • •Identification and onboarding of new SAP CX solutions and retirement of non-profitable offerings in line with technology and market evolution.
  • •Definition and implementation of a clear, customer-centric ownership model for managed accounts.

Pay and Benefits

Perks:Private MedicalDental CareHybrid ModeLearning Platform

Key Requirements

  • •5+ years of professional experience, including 4+ years in SAP consulting and SAP customer support and 4+ years in SAP presales and business development.
  • •University degree (Master's level or equivalent).
  • •Strong experience in sales, management and/or project management.
  • •Proven track record in sales leadership and portfolio management.
  • •Deep understanding of SAP enterprise environments, ideally with SAP CX solutions; fluent German and English (spoken and written).
Experience:5+ yearsSAPEnterprise software
Education:Master's
Skills:CommunicationLeadership
Languages:GermanEnglish
Tech Stack:SAP CXSAP

Company Brief

Atos
Global digital services and consulting firm delivering cloud, cybersecurity, big data, digital workplace, and managed services to enterprise and public sector clients. Provides IT transformation, systems integration, and outsourcing solutions worldwide.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bezons, France
Founded: 1997
WebsiteLinkedIn