Category Manager Project Intern (TikTok Shop-Operations) - 2026 Start (BS/MS)

TikTok
Seattle
Workplace: OnsiteInternshipFunction: Communications, PR & CommunitySkills: ["Analytical thinking","Problem-solving","Proactive mindset","Detail orientation","Communication"]

Support TikTok Shop US operations through short-term project work focused on fashion category analysis and strategic insights. Conduct market research on merchants, assortment, seasonality, and pricing; prepare actionable reports for leadership. Engage sellers via outreach, collect feedback through surveys and interviews, and identify operational pain points. Serve as a day-to-day point of contact for seller questions and help coordinate timely escalation.

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FursaFursa
TikTok
TikTok
1 month ago

Category Manager Project Intern (TikTok Shop-Operations) - 2026 Start (BS/MS)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Support TikTok Shop US operations through short-term project work focused on fashion category analysis and strategic insights. Conduct market research on merchants, assortment, seasonality, and pricing; prepare actionable reports for leadership. Engage sellers via outreach, collect feedback through surveys and interviews, and identify operational pain points. Serve as a day-to-day point of contact for seller questions and help coordinate timely escalation.
Location: Seattle
Workplace: Onsite
Employment Type: Internship · 3 months
Job Function: Communications, PR & Community
Seniority: Intern level

Key Responsibilities

  • •Research industry trends in the fashion category, including leading merchants, product assortment, seasonality, and pricing patterns.
  • •Compile and deliver research reports with actionable insights to support leadership decision-making.
  • •Conduct initial outreach to potential sellers to introduce the opportunity and assess interest via phone, email, or chat.
  • •Develop structured methods to collect qualitative and quantitative feedback from existing sellers and synthesize findings into concise reports.
  • •Respond to day-to-day seller queries and concerns, escalating issues when needed.

Key Requirements

  • •Currently pursuing a Bachelor’s or Master’s degree with a strong interest in e-commerce and the fashion industry, including market trends and consumer behavior.
  • •Strong analytical and problem-solving skills, including the ability to conduct qualitative and quantitative research to produce actionable insights.
  • •Proactive, detail-oriented approach with strong communication and cross-team collaboration skills.
  • •Ability to compile and deliver research reports that support leadership decision-making and category growth strategy.
  • •Commit to at least a 3-month internship period.
Experience:E-commerceFashion industryE-commerce marketplaceRetail category management
Skills:Analytical thinkingProblem-solvingProactive mindsetDetail orientationCommunication

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn