Academy Reservations Clerk

Wasl
Dubai
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Communication","Customer service","Organization","Multitasking","Telephone etiquette"]

Handle customer requests, enquiries, and complaints for the Golf Academy while processing green-fee and rental payments and accurately recording/banking them. Manage golf lesson bookings and tuition enquiries, support lesson/package and group class coordination, and work with Golf Professionals on events and tournaments. Assist with stock inventory procedures, ensure the academy shop is stocked and tidy, and handle special orders and club repair service requests, while following IT security procedures.

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FursaFursa
Wasl
Wasl
1 day ago

Academy Reservations Clerk

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Handle customer requests, enquiries, and complaints for the Golf Academy while processing green-fee and rental payments and accurately recording/banking them. Manage golf lesson bookings and tuition enquiries, support lesson/package and group class coordination, and work with Golf Professionals on events and tournaments. Assist with stock inventory procedures, ensure the academy shop is stocked and tidy, and handle special orders and club repair service requests, while following IT security procedures.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Handle customer requests, enquiries, and complaints efficiently and courteously.
  • •Accept payments for Par 3 Course, driving range, golf simulator, putting course, and rental clubs; consolidate and record/bank payments accurately.
  • •Accept bookings and payments for golf lessons and manage golf tuition enquiries.
  • •Assist with control of lesson packages, group bookings, and classes at the Golf Academy.
  • •Coordinate with Golf Professionals for events/tournaments and support stock inventory procedures and academy shop upkeep; handle special order items and club repair services.

Key Requirements

  • •High School Graduate.
  • •Pleasant and friendly “front of the house” personality able to deal with customer complaints.
  • •Good command of English with excellent communication skills and telephone manner.
  • •Computer literate in Word and Excel.
  • •Good knowledge of the golf booking system with strong organizational skills and ability to multi-task.
Education:High School
Skills:CommunicationCustomer serviceOrganizationMultitaskingTelephone etiquette
Languages:English
Tech Stack:WordExcel

Company Brief

Wasl
Wasl is a Dubai-based real estate developer and asset manager owning, developing and managing residential, commercial, retail, logistics and hospitality properties across the Emirate, focused on long-term property management and urban development.
Industry: Real Estate Development
Company Size: Enterprise (1,001+ employees)
Growth: Government & Public Sector
Funding: Government Funded
Headquarters: Dubai, United Arab Emirates
Founded: 2008
WebsiteLinkedIn