Supervisor, Care Management

Supervise a care management team for Next Generation MyCare Ohio, supporting Medicare, Medicaid, and LTSS members. Monitor and review required care management documentation to ensure compliance with federal/state regulations and contractual agreements. Assign caseloads, lead escalations and complex cases, coach team members, and partner with senior leadership on initiatives and member outreach. Provide support through telephonic, digital, and in-person outreach as needed, including periodic leadership meetings in Columbus.