TikTok Shop - Moderation Operations Associate, Project Intern - 2025 Start

TikTok
Singapore
Workplace: OnsiteInternshipFunction: Communications, PR & CommunitySkills: ["Communication","Organizational skills","Attention to detail","Typing accuracy"]

Support Moderation Program Managers with day-to-day operations and project administration for a trustworthy e-commerce marketplace. Maintain and optimize Standard Operating Procedures (SOPs), learn internal tools, and adapt workflows to policy and process updates. Help keep SOPs accurate and efficient by identifying gaps and proposing improvements. Assist on cross-functional and ad-hoc projects, contributing to delivery and documentation as needed.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Moderation Operations Associate, Project Intern - 2025 Start

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Support Moderation Program Managers with day-to-day operations and project administration for a trustworthy e-commerce marketplace. Maintain and optimize Standard Operating Procedures (SOPs), learn internal tools, and adapt workflows to policy and process updates. Help keep SOPs accurate and efficient by identifying gaps and proposing improvements. Assist on cross-functional and ad-hoc projects, contributing to delivery and documentation as needed.
Location: Singapore
Workplace: Onsite
Employment Type: Internship
Job Function: Communications, PR & Community
Seniority: Intern level

Key Responsibilities

  • •Learn and effectively use internal tools and platforms to perform daily moderation operations.
  • •Apply Standard Operating Procedures (SOPs) accurately to ensure operational consistency.
  • •Stay informed on policy and process updates and adapt day-to-day workflows accordingly.
  • •Support the upkeep, review, and enhancement of SOPs by identifying gaps and proposing improvements.
  • •Assist with ad-hoc or cross-functional projects, contributing to execution and documentation of deliverables as needed.

Key Requirements

  • •Excellent written and verbal communication skills, able to convey information and follow instructions.
  • •Comfortable using digital tools and platforms, with proficiency in Microsoft Excel and basic productivity software.
  • •Fast and accurate typing skills.
  • •Highly meticulous with strong organizational skills; able to spot errors and inconsistencies in documentation and process flows.
  • •Able to commit to a full-time/part-time internship (minimally 3 days a week) from July to end October 2025.
Skills:CommunicationOrganizational skillsAttention to detailTyping accuracy
Tech Stack:Microsoft Excel

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn