Deputy Hospitality Manager (Near Newport, Shropshire, GB, TF10 9AT)

Serco
Newport
Workplace: OnsiteFull timeGBP 27,453.23 - 28,185.32 annuallyFunction: Hospitality & Food ServiceEducation: certificationSkills: ["Customer care","Resilience under pressure","Continuous improvement","Planning","Event execution"]

Support the Hospitality Manager in delivering high-quality hospitality at Lilleshall National Sports Centre. Lead day-to-day hospitality operations during weddings, conferences, private parties and bar operations, stepping up in the manager’s absence. Help plan and deliver events, maintain excellent customer service, support recruitment, manage bar stock ordering and stock control, and keep hospitality areas presentation-ready for every event.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Serco
Serco
2 days ago

Deputy Hospitality Manager (Near Newport, Shropshire, GB, TF10 9AT)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Support the Hospitality Manager in delivering high-quality hospitality at Lilleshall National Sports Centre. Lead day-to-day hospitality operations during weddings, conferences, private parties and bar operations, stepping up in the manager’s absence. Help plan and deliver events, maintain excellent customer service, support recruitment, manage bar stock ordering and stock control, and keep hospitality areas presentation-ready for every event.
Location: Newport
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Support the Hospitality Manager with planning, preparation and delivery of weddings, conferences, private parties and restaurant bookings.
  • •Lead hospitality operations during events to ensure exceptional customer service and smooth event execution.
  • •Step up to manage operations in the absence of the Hospitality Manager.
  • •Support recruitment activities, including interviewing prospective team members.
  • •Manage bar stock ordering and maintain hospitality areas to a high standard for cleaning and operational readiness.

Pay and Benefits

Salary: GBP 27,453.23 - 28,185.32 annually
Perks:Bank HolidaysPensionGym MembershipMeal AllowanceDiscounts

Key Requirements

  • •Previous experience in a customer-facing hospitality or events environment.
  • •Essential experience working within bar operations.
  • •Computer literate with the ability to use operational and administrative systems.
  • •Flexible and willing to work evenings, weekends and late-night events.
  • •A Level 2 Food Safety qualification is desirable.
Education:Certification / Diploma
Skills:Customer careResilience under pressureContinuous improvementPlanningEvent execution
Certifications:Level 2 Food Safety

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn