Field Applications Engineer

AMD
Taipei
Workplace: HybridFull timeTWD 1,434,160 - 2,048,800 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: mastersSkills: ["Communication","Customer-facing support","Escalation management","Independent problem-solving","Cross-functional collaboration"]

Serve as the primary technical interface for customers using AMD GPU server platforms, supporting GPU server bring-up, stability, and debug issues during system integration, validation, and production ramp. Tackle server-level problems such as boot failures, OS bring-up, GPU/NIC detection, PCIe issues, and system hangs through hardware/software co-debug across BIOS/UEFI, BMC, firmware, drivers, OS, and GPU stacks. Provide pre- and post-sales technical support, root-cause analysis, documentation, and training.

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FursaFursa
AMD
AMD
3 days ago

Field Applications Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve as the primary technical interface for customers using AMD GPU server platforms, supporting GPU server bring-up, stability, and debug issues during system integration, validation, and production ramp. Tackle server-level problems such as boot failures, OS bring-up, GPU/NIC detection, PCIe issues, and system hangs through hardware/software co-debug across BIOS/UEFI, BMC, firmware, drivers, OS, and GPU stacks. Provide pre- and post-sales technical support, root-cause analysis, documentation, and training.
Location: Taipei
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Act as the primary technical interface for customers on GPU server bring-up, stability, and debug issues.
  • •Support customers during system integration, validation, and production ramp as the first escalation line.
  • •Support POC/EVT-DVT-PVT and early customer deployments from a system debug perspective.
  • •Diagnose and resolve server-level issues such as boot failures, OS bring-up, GPU/NIC detection, PCIe issues, and system hangs via HW/SW co-debug.
  • •Provide debug documentation and knowledge sharing, including training customers and internal teams on server debug methodology and tools.

Pay and Benefits

Salary: TWD 1,434,160 - 2,048,800 annually

Key Requirements

  • •Bachelor’s or Master’s degree in a related field.
  • •5+ years of experience in server platform debug, GPU systems, or data center hardware support.
  • •Strong understanding of x86 server architecture, GPU platforms, PCIe, memory, power, and thermals.
  • •Hands-on experience with Linux OS, system logs, firmware, and driver-level debugging.
  • •Experience working with ODMs/OEMs and cross-functional engineering teams, with strong customer-facing communication for escalation management.
Experience:5+ years
Education:Master's
Skills:CommunicationCustomer-facing supportEscalation managementIndependent problem-solvingCross-functional collaboration
Tech Stack:LinuxBIOS/UEFIBMCOpenBMCFirmwareDriversGPUGPU stacksEPYCInstinctPensandoPCIeX86NICRDMAEthernetInfiniBandMulti-GPUSystem logsDumps

Company Brief

AMD
Designs and produces semiconductor products including CPUs, GPUs, and adaptive SoCs for consumer, enterprise, and embedded markets, competing across PCs, data centers, and gaming industries.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1969
Glassdoor
Glassdoor: 3.9
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