Client Solutions Manager, CPG - Global Business Solutions - Munich

TikTok
Munich
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Client management","Communication","Organizational skills","Independence","Consultative approach"]

Drive long-term client partnerships for Beauty and Healthcare accounts by acting as a product and campaign expert. Educate clients and agency partners on solutions and best practices, analyze campaign performance to deliver data-driven insights, and lead kickoffs, timelines, and optimization opportunities. Manage and grow relationships through regular business reviews and consultative collaboration with Brand Partnership Managers, while coordinating with cross-functional teams and international product/engineering partners to resolve issues.

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FursaFursa
TikTok
TikTok
14 hours ago

Client Solutions Manager, CPG - Global Business Solutions - Munich

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Drive long-term client partnerships for Beauty and Healthcare accounts by acting as a product and campaign expert. Educate clients and agency partners on solutions and best practices, analyze campaign performance to deliver data-driven insights, and lead kickoffs, timelines, and optimization opportunities. Manage and grow relationships through regular business reviews and consultative collaboration with Brand Partnership Managers, while coordinating with cross-functional teams and international product/engineering partners to resolve issues.
Location: Munich
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Educate clients and agency partners on solutions, best practices, and new features to drive adoption and business growth.
  • •Analyze campaign performance data to provide actionable, data-driven insights that improve outcomes and ROI.
  • •Manage and grow client relationships by delivering scaled solutions and supporting strategic product adoption.
  • •Conduct regular business reviews to strengthen long-term partnerships in collaboration with Brand Partnership Managers.
  • •Lead campaign kickoffs and oversee timelines, asset delivery, and optimization opportunities using data-driven analysis.

Key Requirements

  • •5+ years of experience in client solutions, account management, or digital marketing/advertising.
  • •3+ years of experience in Beauty and Healthcare.
  • •3+ years of media planning expertise and advertising effectiveness/measurement.
  • •Hands-on campaign management experience across digital platforms and advertising tech products.
  • •Excellent verbal and written communication skills in German and English.
Experience:5+ yearsDigital advertisingBeautyHealthcareAd techPerformance campaigns
Skills:Client managementCommunicationOrganizational skillsIndependenceConsultative approach
Languages:GermanEnglish

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn