Lead, HR Operations

BJAK
Malaysia
Workplace: HybridFull timeFunction: People, HR & TalentExperience: 7+ yearsSkills: ["Attention to detail","Communication","Stakeholder management","Operational execution","Process improvement"]

Lead HR Operations for a global team, owning the operational foundation that supports employees across multiple countries. Build scalable HR processes, policies, and SOPs, and oversee HR systems, employee records, reporting, and data governance. Coordinate payroll, benefits administration, employment documentation, and statutory compliance using local partners/EORs. Drive process redesign, automation, and audit-ready HR operations while developing the HR Operations function to support global expansion.

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FursaFursa
BJAK
BJAK
18 hours ago

Lead, HR Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead HR Operations for a global team, owning the operational foundation that supports employees across multiple countries. Build scalable HR processes, policies, and SOPs, and oversee HR systems, employee records, reporting, and data governance. Coordinate payroll, benefits administration, employment documentation, and statutory compliance using local partners/EORs. Drive process redesign, automation, and audit-ready HR operations while developing the HR Operations function to support global expansion.
Location: Malaysia
Workplace: Hybrid
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Manager level

Key Responsibilities

  • •Own HR operations across the global employee lifecycle, including onboarding, transfers, promotions, and offboarding.
  • •Build and improve scalable HR processes, policies, and SOPs for multiple countries.
  • •Oversee global HR systems, employee records, reporting, and data governance.
  • •Manage payroll coordination, benefits administration, employment documentation, and statutory compliance with local partners/EOR providers.
  • •Ensure HR operations are accurate, compliant, and audit-ready; improve efficiency through process redesign, automation, and system improvements while leading/developing the HR Operations function.

Key Requirements

  • •7+ years of experience in HR Operations, People Operations, or HR Administration.
  • •Experience supporting employees across multiple countries or regions.
  • •Strong understanding of global HR operations, employment documentation, payroll coordination, HR systems, and compliance.
  • •Experience building and improving HR processes in a fast-growing company.
  • •Strong operational mindset with high attention to detail and strong communication/stakeholder management skills.
Experience:7+ years
Skills:Attention to detailCommunicationStakeholder managementOperational executionProcess improvement
Languages:English
Tech Stack:HR systemsHR systems reporting

Company Brief

BJAK
Bjak is a Malaysia-based insurtech that operates an online insurance comparison and distribution platform across SEA, simplifying purchase and servicing of motor and life insurance using digital tools and AI-enabled services.
Industry: InsurTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Selangor, Malaysia
Founded: 2019
Glassdoor
Glassdoor: 2.5
WebsiteLinkedInGlassdoor