Site Leader, Philippines (GCC)

Aon
Philippines
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 15+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Problem-solving","Influence","Stakeholder management"]

Lead the GCC site in the Philippines, guiding a diverse, multi-disciplinary team to deliver compliant, efficient client delivery services. Develop and execute team strategy, train and mentor staff, monitor KPIs, and drive continuous improvement through automation and digital tools. Collaborate with stakeholders across geographies to standardize processes, mitigate risks, and build high-performing, resilient operations aligned with organizational objectives.

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FursaFursa
Aon
Aon
2 months ago

Site Leader, Philippines (GCC)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Lead the GCC site in the Philippines, guiding a diverse, multi-disciplinary team to deliver compliant, efficient client delivery services. Develop and execute team strategy, train and mentor staff, monitor KPIs, and drive continuous improvement through automation and digital tools. Collaborate with stakeholders across geographies to standardize processes, mitigate risks, and build high-performing, resilient operations aligned with organizational objectives.
Location: Philippines
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead Global Capability Center (GCC) site operations, setting priorities and ensuring regulatory and statutory compliance
  • •Develop and implement team strategy, train team members, facilitate communication, and monitor performance to achieve goals
  • •Monitor and evaluate KPIs, mitigate risks, and drive continuous improvement of business services
  • •Collaborate with stakeholders across the organization to standardize, centralize, and enable automation of processes
  • •Provide mentorship and development opportunities, conduct business reviews, and build high-performing teams

Key Requirements

  • •15+ years of relevant working experience with proven leadership in a large, multi-functional environment
  • •Strong analytical and problem-solving skills with the ability to identify process gaps and drive solutions
  • •Track record of driving process improvement and implementing digital technologies (AI/ML) to improve efficiency
  • •Excellent project management and change management capabilities, with experience leading cross-functional teams
  • •Bachelor’s degree or equivalent years of industry experience
Experience:15+ yearsShared servicesCOEBusiness services
Education:Bachelor's
Skills:LeadershipCommunicationProblem-solvingInfluenceStakeholder management
Languages:English
Tech Stack:AIML

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor