Assistant Investment Operations Manager (ETF Operations) - Hang Seng Investment Management Limited (Central, Hong Kong Island, HK)

HSBC
America/Chicago
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3-5 yearsEducation: bachelorsSkills: ["Attention to detail","Problem-solving","Ability to work independently","Communication","Prioritization"]

Manage end-to-end operations for ETF products, including primary market creation/redemption workflows, trade settlement, and client inquiry resolution. Oversee daily NAV calculations (fees, PCF, IOPV, and complex instructions), handle failed settlements with counterparties, and support audits and regulatory reporting. Contribute to fund launch projects, run UAT, and partner with technology teams to improve systems, reduce risk, and enhance controls and efficiency.

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FursaFursa
HSBC
HSBC
7 hours ago

Assistant Investment Operations Manager (ETF Operations) - Hang Seng Investment Management Limited (Central, Hong Kong Island, HK)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Manage end-to-end operations for ETF products, including primary market creation/redemption workflows, trade settlement, and client inquiry resolution. Oversee daily NAV calculations (fees, PCF, IOPV, and complex instructions), handle failed settlements with counterparties, and support audits and regulatory reporting. Contribute to fund launch projects, run UAT, and partner with technology teams to improve systems, reduce risk, and enhance controls and efficiency.
Location: America/Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Manage end-to-end ETF operations, including creation/redemption orders for the primary market, trade settlements, and related client inquiries.
  • •Resolve trade matching issues and failed settlements timely with external counterparties.
  • •Oversee daily NAV calculations, including fee calculation, PCF and IOPV, complex instructions, document reviews, and SOP updates.
  • •Support interim/annual audits, financial statement preparation, and ongoing regulatory reporting.
  • •Contribute to new projects and fund launches, conduct UAT, and work with technology teams to translate operational needs into system improvements.

Key Requirements

  • •Bachelor’s degree in Accounting, Finance, or a related discipline.
  • •3-5 years of relevant experience in custody or fund operations, ideally with Mutual/ETF products at an asset management company.
  • •Strong understanding of financial markets and the ETF lifecycle, including creation/redemption mechanics and NAV calculation.
  • •Meticulous attention to detail with strong problem-solving abilities.
  • •Advanced Microsoft Office skills (Excel, Word, Outlook) and effective communication across teams under pressure.
Experience:3-5 yearsAsset managementETFsMutual fundsCustodyFinancial markets
Education:Bachelor's in Accounting, Finance, or related discipline
Skills:Attention to detailProblem-solvingAbility to work independentlyCommunicationPrioritization
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft Outlook

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn