Sales & Service Lead - Station Twelve

Alo Yoga
United States
Workplace: OnsiteFull timeUSD 24 - 28 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision making","Coaching","Communication","Self-motivation"]

Lead an elevated in-store guest experience by driving engagement and providing guest education and technical product support. Build daily customer relationships, analyze reports to prioritize action plans, and ensure strong sales floor coverage through workforce and selling initiatives. Partner with Operations & Visual teams to manage budgets, inventory control, vendor relationships, technology, and facilities, while overseeing Sales & Service Associates and Cashiers through coaching, feedback, and performance evaluation.

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Alo Yoga
Alo Yoga
1 day ago

Sales & Service Lead - Station Twelve

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead an elevated in-store guest experience by driving engagement and providing guest education and technical product support. Build daily customer relationships, analyze reports to prioritize action plans, and ensure strong sales floor coverage through workforce and selling initiatives. Partner with Operations & Visual teams to manage budgets, inventory control, vendor relationships, technology, and facilities, while overseeing Sales & Service Associates and Cashiers through coaching, feedback, and performance evaluation.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead exceptional guest experience by assessing guest connection and providing technical product education, coaching the team to address gaps
  • •Build daily client relationships and use reports to strategize, deliver results, and implement action plans
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives
  • •Partner with Operations & Visual leadership to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities
  • •Directly oversee Sales & Service Associates and Cashiers, providing feedback and development using company performance tools

Pay and Benefits

Salary: USD 24 - 28 hourly
Perks:Employee DiscountHealth InsuranceDentalVision401kClothing AllowanceMonthly Incentives

Key Requirements

  • •2+ years of client-centric work experience in a sales environment
  • •Proven leadership capabilities and strong decision making
  • •Ability to provide and receive feedback, and to coach others
  • •Excellent interpersonal and written communication skills
  • •Ability to stand and move for an entire shift and lift/push/carry up to 50 pounds
Experience:2+ yearsRetail
Skills:LeadershipDecision makingCoachingCommunicationSelf-motivation
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn