Vice President – Digital Workspace

Aldar Properties
Abu Dhabi
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 10+ yearsEducation: bachelorsSkills: ["Employee experience orientation","Vendor management","Leadership","Service-minded approach","Standards discipline"]

Own Aldar’s digital workspace experience across all group locations, including service desk and end-user support delivered via outsourced managed services. Lead digital workspace strategy, standardize devices and collaboration tools, and improve employee experience using experience-level measures alongside service levels. Oversee workplace audio-visual and meeting room technology, device/software lifecycle, licensing hygiene, and service performance improvement, while building and leading the Digital Workspace team and partners.

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FursaFursa
Aldar Properties
Aldar Properties
1 day ago

Vice President – Digital Workspace

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Last checked: 13 hours agoStatus: Live

Job Summary

Own Aldar’s digital workspace experience across all group locations, including service desk and end-user support delivered via outsourced managed services. Lead digital workspace strategy, standardize devices and collaboration tools, and improve employee experience using experience-level measures alongside service levels. Oversee workplace audio-visual and meeting room technology, device/software lifecycle, licensing hygiene, and service performance improvement, while building and leading the Digital Workspace team and partners.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Define and evolve the digital workspace strategy for devices, end-user software, collaboration tools, and workplace technology.
  • •Own the group service desk and end-user support services delivered through outsourced IT managed services, including on-site presence when required.
  • •Manage audio-visual and meeting room technology across the group and provide technology support for corporate events.
  • •Own end-user device and software lifecycle, including provisioning, refresh, patching coordination, retirement, and secure configuration with Information Security.
  • •Build and lead the Digital Workspace team, direct outsourced partners, and manage performance against service-level and experience-level agreements.

Key Requirements

  • •Minimum of 10+ years in end-user services, digital workplace, or IT service management leadership within large organizations.
  • •Minimum of 2+ years of managerial experience in a related field.
  • •Bachelor’s degree in a relevant field is required; master’s degree is preferable.
  • •Experience owning service desk and workplace services delivered through outsourced managed services.
  • •Experience managing device and end-user software lifecycle at scale, including structured improvement using experience/usage data.
Experience:10+ yearsIT service managementDigital workplaceEnd-user servicesOutsourced managed services
Education:Bachelor's
Skills:Employee experience orientationVendor managementLeadershipService-minded approachStandards discipline

Eligibility

Nationality:UAE National

Company Brief

Aldar Properties
A leading UAE real estate developer and investment company, Aldar develops residential, commercial, and mixed-use projects across Abu Dhabi and the region, and manages a diversified portfolio of assets including communities, retail, and hospitality.
Industry: Real Estate Development
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 2004
WebsiteLinkedIn