PB Mortgage Lending Team Lead

Citizens Bank
New York, Boston
Workplace: OnsiteFull timeUSD 165 - 175 annuallyFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Building Relationships","Curiosity","Customer Experience Management","Customer-Centricity","Fostering Inclusion"]

Lead and inspire a high-performing team of Residential Lending Specialists by overseeing day-to-day pipeline management and underwriting complex residential loan transactions. Serve as the primary escalation point for pipeline issues, provide expert guidance on risk and lending decisions, and mentor the team through training and coaching. Partner with sales, processing, and closing teams to ensure seamless transactions while monitoring KPIs and reporting performance to management.

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FursaFursa
Citizens Bank
Citizens Bank
3 days ago

PB Mortgage Lending Team Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead and inspire a high-performing team of Residential Lending Specialists by overseeing day-to-day pipeline management and underwriting complex residential loan transactions. Serve as the primary escalation point for pipeline issues, provide expert guidance on risk and lending decisions, and mentor the team through training and coaching. Partner with sales, processing, and closing teams to ensure seamless transactions while monitoring KPIs and reporting performance to management.
Location: New York, Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Manager level

Key Responsibilities

  • •Oversee the residential lending pipeline to ensure efficient processing from application to closing.
  • •Handle complex loan underwriting personally as needed and guide team members on structuring deals.
  • •Provide day-to-day supervision, training, coaching, and mentorship to Residential Lending Specialists.
  • •Act as the primary escalation point for pipeline issues, resolving problems and removing roadblocks.
  • •Collaborate across sales, processing, and closing teams and report on pipeline metrics, loan quality, and team performance.

Pay and Benefits

Salary: USD 165 - 175 annually
Perks:Health InsuranceDentalVisionRetirement BenefitsParental LeaveLearning BudgetWellness Stipend

Key Requirements

  • •5-10 years of residential real estate underwriting experience.
  • •5+ years of management experience in financial services.
  • •Private Banking or HNW underwriting experience (preferred).
  • •Deep understanding of residential lending and underwriting risk assessment.
  • •Proven leadership skills to foster a collaborative, results-oriented environment.
Experience:Residential real estateFinancial servicesMortgage lendingPrivate banking
Education:Bachelor's
Skills:Building RelationshipsCuriosityCustomer Experience ManagementCustomer-CentricityFostering Inclusion

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website