Insider

1 week ago

Career Revolution: Hi-Tech!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Participate in a customer-success focused Hi-Tech program designed to help you transition into the tech industry. Based in Istanbul (on-site), you’ll address technical issues, resolve partner requests, manage technical relationships, and optimize operations on the Insider platform. You’ll collaborate with Customer Success Managers, gather partner insights to improve the product, and deliver fast, SLA-driven support while building expertise in account management and customer success.

Location: Istanbul

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Address technical issues, resolve partner requests, and optimize operations on the Insider platform.
•Manage technical relationships to ensure seamless partner support and success.
•Master communication and problem-solving to deliver top-tier customer experiences.
•Collaborate with Customer Success Managers to provide smooth, impactful solutions.
•Gather partner insights to help improve the product and meet SLAs with speedy resolutions.

Pay and Benefits

Perks:Health InsuranceMeal AllowanceLearning Budget

Key Requirements

•2+ years of customer-facing experience in B2B environments or a consulting firm.
•Knowledge in e-commerce or CRM systems for account management.
•Excellent written and verbal English skills.
•Interest in digital and technology, with a willingness to learn through training.
•Familiarity with Insider tools is a plus.

Skills:CommunicationProblem-solvingCollaborationCustomer focus

Languages:English

Tech Stack:Insider platformCRM systemsE-commerceCoding basics

Company Brief

Insider

Provides a growth management and personalization platform that helps brands unify customer data, run personalized experiences across channels, and optimize acquisition, conversion, and retention using AI-driven segmentation and orchestration.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series C

Headquarters: Istanbul, Turkey

Founded: 2012

Website

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Insider

1 week ago

Career Revolution: Hi-Tech!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: Istanbul

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Address technical issues, resolve partner requests, and optimize operations on the Insider platform.
•Manage technical relationships to ensure seamless partner support and success.
•Master communication and problem-solving to deliver top-tier customer experiences.
•Collaborate with Customer Success Managers to provide smooth, impactful solutions.
•Gather partner insights to help improve the product and meet SLAs with speedy resolutions.

Pay and Benefits

Perks:Health InsuranceMeal AllowanceLearning Budget

Key Requirements

•2+ years of customer-facing experience in B2B environments or a consulting firm.
•Knowledge in e-commerce or CRM systems for account management.
•Excellent written and verbal English skills.
•Interest in digital and technology, with a willingness to learn through training.
•Familiarity with Insider tools is a plus.

Skills:CommunicationProblem-solvingCollaborationCustomer focus

Languages:English

Tech Stack:Insider platformCRM systemsE-commerceCoding basics

Company Brief

Insider

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series C

Headquarters: Istanbul, Turkey

Founded: 2012

Website