Operations Leader - Full Time

Sephora
Baltimore
Workplace: OnsiteFull timeUSD 26 - 30 hourlyFunction: Business OperationsExperience: 2+ yearsSkills: ["Leadership","Coaching","Problem-solving","Organizational skills","Communication"]

Lead day-to-day store operations to drive operational excellence and a great client experience. Oversee inventory management, replenishment, order fulfillment, and merchandising to uphold Sephora standards and increase sales. Coach and develop your team while learning key operational processes, performance metrics, and selling behaviors. Support a welcoming, inclusive environment, maintain store presentation, and uphold policies that ensure a safe, enjoyable shopping experience.

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FursaFursa
Sephora
Sephora
1 week ago

Operations Leader - Full Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead day-to-day store operations to drive operational excellence and a great client experience. Oversee inventory management, replenishment, order fulfillment, and merchandising to uphold Sephora standards and increase sales. Coach and develop your team while learning key operational processes, performance metrics, and selling behaviors. Support a welcoming, inclusive environment, maintain store presentation, and uphold policies that ensure a safe, enjoyable shopping experience.
Location: Baltimore
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met.
  • •Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand.
  • •Partner with the team to deliver exceptional client service and help achieve store goals.
  • •Guide and train team members on operational processes, selling behaviors, performance metrics, and company initiatives.
  • •Support an inclusive, teamwork-focused culture and uphold company policies for a safe shopping experience.

Pay and Benefits

Salary: USD 26 - 30 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
  • •Proven ability to lead, coach, and develop teams to achieve goals.
  • •Strong attention to detail with excellent problem-solving and organizational skills.
  • •Effective time management and ability to prioritize in a dynamic environment.
  • •Excellent communication and interpersonal skills, with ability to motivate teams and foster accountability.
Experience:2+ yearsRetail operationsHospitality
Skills:LeadershipCoachingProblem-solvingOrganizational skillsCommunication

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn