Full Time Branch Ambassador - Mattituck

Discover Financial
United States
Workplace: OnsiteFull timeUSD 51,542 - 54,600 annuallyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Hospitality","Communication","Precision","Adaptability","Curiosity"]

Serve as the human-centered face of the branch, executing high-volume cash transactions with 100% accuracy and a compliance-first mindset. Educate clients on mobile banking tools such as remote deposit capture and contactless payments, while actively listening to identify personal or business needs and match them with the right digital solutions. Maintain a welcoming, efficient customer experience across a fast-moving branch environment.

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FursaFursa
Discover Financial
Discover Financial
5 days ago

Full Time Branch Ambassador - Mattituck

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Serve as the human-centered face of the branch, executing high-volume cash transactions with 100% accuracy and a compliance-first mindset. Educate clients on mobile banking tools such as remote deposit capture and contactless payments, while actively listening to identify personal or business needs and match them with the right digital solutions. Maintain a welcoming, efficient customer experience across a fast-moving branch environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Execute high-volume cash transactions (deposits, withdrawals, and negotiable instrument processing) with 100% accuracy.
  • •Follow security, audit, BSA/AML, and federal regulatory standards to protect customer assets.
  • •Educate clients on using mobile banking and in-branch/digital payment tools like remote deposit capture and contactless payments.
  • •Listen to customers to identify goals and connect them to the right digital tools or banking solutions.
  • •Provide a welcoming customer experience while balancing efficiency in a high-volume branch environment.

Pay and Benefits

Salary: USD 51,542 - 54,600 annually
Perks:Health InsuranceDentalVisionFlexible SpendingLife InsuranceDisability InsurancePaid LeaveEducation Assistance401kPaid ParentalChildcare

Key Requirements

  • •High school diploma, GED, or equivalent certification
  • •At least 1 year of retail, sales, or customer service experience
  • •At least 6 months of cash handling experience
  • •Ability to attend required training sessions
  • •Strong written and oral communication skills
Experience:RetailCustomer serviceCash handling
Education:High School
Skills:HospitalityCommunicationPrecisionAdaptabilityCuriosity
Tech Stack:G-SuiteMobile bankingRemote deposit captureContactless payments

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn