Lead Product Manager

Own product direction for Dialpad’s AI model layer—spanning data, training and adaptation, evaluation, release, production monitoring, and improvement or retirement for custom SLMs, the ASR stack, and real-time inference infrastructure. Define data strategy and quality bars, translate ambiguous model-quality questions into decisions, and partner closely with engineering by sitting in eval reviews and incident retros. Make trade-offs across quality, latency, and cost while writing decision memos and specs.