Client Advisor - Zimmermann, Galleria Mall, Abu Dhabi (Emiratization)

Chalhoub Group
Abu Dhabi
Workplace: OnsiteFull timeFunction: Consulting & AdvisorySkills: ["Communication","Customer service","Relationship management"]

As a Client Advisor at Chalhoub Group, you will drive omni-channel client relationships and sales targets for the Zimmermann brand at Galleria Mall in Abu Dhabi. You will gather customer data for reviews, support CRM/CX initiatives in-store, provide pre-buying feedback on products, and promote loyalty programs while ensuring SOPs and VM guidelines are followed.

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FursaFursa
Chalhoub Group
Chalhoub Group
2 months ago

Client Advisor - Zimmermann, Galleria Mall, Abu Dhabi (Emiratization)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 8 months ago

Job Summary

As a Client Advisor at Chalhoub Group, you will drive omni-channel client relationships and sales targets for the Zimmermann brand at Galleria Mall in Abu Dhabi. You will gather customer data for reviews, support CRM/CX initiatives in-store, provide pre-buying feedback on products, and promote loyalty programs while ensuring SOPs and VM guidelines are followed.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory

Key Responsibilities

  • •Collect data on customer behaviour, top sellers, slow movers to input into business reviews.
  • •Drive client relationships within an omni-channel approach.
  • •Provide pre-buying feedback on products.
  • •Drive eNPS through people experience initiatives and culture.
  • •Ensure click and collect are conducted within SLAs (Service-level agreements)

Pay and Benefits

Perks:Health InsuranceRemote WorkEmployee DiscountsFlexible Working

Key Requirements

  • •Excellent English and Arabic communication skills.
  • •This is an opportunity for UAE National with Family Book
  • •Experience in luxury retail or guest experience is preferred
  • •Ability to collect data on customer behaviour and translate into business reviews
  • •Omni-channel relationship management and CRM knowledge
Skills:CommunicationCustomer serviceRelationship management
Languages:EnglishArabic

Eligibility

Nationality:UAE National

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
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