TTEC Digital

2 months ago

Sales Operations Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Support the sales organization by optimizing the sales process from opportunity creation to project notification, ensuring quality in contracting, data integrity in the CRM, and cross-functional collaboration with procurement and accounting. Contribute to efficiency improvements, guide contract accuracy for audits, and operate across multiple queues to enable the sales team to close deals efficiently.

Location: Bogotá

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Entry level

Key Responsibilities

•Understand the internal sales process from opportunity creation through project notification to better assist the sales team.
•Provide support to the sales team regarding opportunity contracting processes and systems through the sales cycle.
•Act as a member of the primary Sales Quality Assurance (QA) Team, striving to maintain high levels of quality, accuracy, and consistency in the sales quality review process.
•Collaborate with sales team members to resolve Sales QA outstanding issues and reduce administrative effort.
•Serve as liaison between the sales team and internal customers such as procurement and accounting.

Key Requirements

•Bachelor’s degree in a business or sales-related field, or equivalent experience in a professional services environment.
•2+ years of experience in sales operations or other people optimization roles
•High proficiency in English is mandatory.
•Proficiency with the Microsoft Office Suite, with emphasis on MS Outlook, MS Word, and MS Excel.
•Proficiency with a CRM tool, preferably Microsoft Dynamics 365.

Experience:2+ yearsSales operations

Education:Bachelor's

Skills:CommunicationProblem-solvingInterpersonal skillsAnalyticalTime management

Languages:English

Tech Stack:Microsoft OfficeOutlookWordExcelMicrosoft Dynamics 365

Company Brief

TTEC Digital

Provides digital customer experience consulting, technology and managed services, delivering CX platforms, automation, analytics, and design to help enterprises transform customer engagement across channels.

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Englewood, United States

Website LinkedIn

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TTEC Digital

2 months ago

Sales Operations Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Bogotá

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Entry level

Key Responsibilities

•Understand the internal sales process from opportunity creation through project notification to better assist the sales team.
•Provide support to the sales team regarding opportunity contracting processes and systems through the sales cycle.
•Act as a member of the primary Sales Quality Assurance (QA) Team, striving to maintain high levels of quality, accuracy, and consistency in the sales quality review process.
•Collaborate with sales team members to resolve Sales QA outstanding issues and reduce administrative effort.
•Serve as liaison between the sales team and internal customers such as procurement and accounting.

Key Requirements

•Bachelor’s degree in a business or sales-related field, or equivalent experience in a professional services environment.
•2+ years of experience in sales operations or other people optimization roles
•High proficiency in English is mandatory.
•Proficiency with the Microsoft Office Suite, with emphasis on MS Outlook, MS Word, and MS Excel.
•Proficiency with a CRM tool, preferably Microsoft Dynamics 365.

Experience:2+ yearsSales operations

Education:Bachelor's

Skills:CommunicationProblem-solvingInterpersonal skillsAnalyticalTime management

Languages:English

Tech Stack:Microsoft OfficeOutlookWordExcelMicrosoft Dynamics 365

Company Brief

TTEC Digital

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Englewood, United States

Website LinkedIn