Customer Assistant

Waitrose & Partners
United Kingdom
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer focus","Flexibility","Problem-solving"]

Deliver engaging customer service in a fast-paced John Lewis shop, using product knowledge and sales training to support customers and drive sales. Maintain exceptional shop standards including displays, stock availability, cleanliness, and accurate stock counts. Work flexibly across the store with till support, replenishment, and price ticketing, while identifying improvements and implementing solutions. Night hours attract a premium.

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Waitrose & Partners
Waitrose & Partners
10 hours ago

Customer Assistant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Deliver engaging customer service in a fast-paced John Lewis shop, using product knowledge and sales training to support customers and drive sales. Maintain exceptional shop standards including displays, stock availability, cleanliness, and accurate stock counts. Work flexibly across the store with till support, replenishment, and price ticketing, while identifying improvements and implementing solutions. Night hours attract a premium.
Location: United Kingdom
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Deliver engaging, inspirational customer service across the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits for the partnership.
  • •Put customers first by acknowledging needs, resolving queries, and building loyalty.
  • •Support the wider team with till support, stock replenishment, price ticketing, and general shop-keeping.
  • •Maintain shop standards through displays, stock availability, cleanliness, and accurate stock counts to protect profits.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Experience of working in a customer-facing role (welcomed; training provided).
  • •Merchandising and product displays experience (desirable).
  • •Ability to work varied hours across seven days, including early starts, late finishes, weekends, and flexible support across the shop.
Experience:RetailCustomer service
Skills:CommunicationCustomer focusFlexibilityProblem-solving

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn