Senior Manager, Marketing Operations

Complex
Los Angeles
Workplace: OnsiteFull timeUSD 125,000 - 145,000 annuallyFunction: Product ManagementSkills: ["Exceptional judgment","Organizational skills","Constructive challenge","High-pressure calm","Stakeholder communication"]

Lead end-to-end execution of merchandise, collaborations, and special projects from concept through launch, owning operational timelines and acting as the central source of truth for stakeholders. Coordinate across Creative, Brand, Technical Design, Production, Operations, E-Commerce, and external partners, running recurring meetings and driving action items through fluctuating priorities. Apply product and creative judgment to determine readiness for refinement, executive review, and approvals while managing sampling, revisions, vendor risks, and production workflow.

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FursaFursa
Complex
Complex
1 month ago

Senior Manager, Marketing Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead end-to-end execution of merchandise, collaborations, and special projects from concept through launch, owning operational timelines and acting as the central source of truth for stakeholders. Coordinate across Creative, Brand, Technical Design, Production, Operations, E-Commerce, and external partners, running recurring meetings and driving action items through fluctuating priorities. Apply product and creative judgment to determine readiness for refinement, executive review, and approvals while managing sampling, revisions, vendor risks, and production workflow.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own operational execution of merchandise, collaborations, and special projects from concept through launch.
  • •Build and maintain detailed project timelines across creative development, sampling, approvals, production, launch readiness, fulfillment, and delivery.
  • •Coordinate cross-functionally across Creative, Brand, Technical Design, Production, Operations, E-Commerce, and external partners; facilitate seamless handoffs.
  • •Serve as the central source of truth for active projects, ensuring clear visibility into status, priorities, risks, and next steps.
  • •Manage development and production workflow by reviewing samples and milestones, monitoring vendor timelines, escalating issues with proposed solutions, and ensuring quality and brand integrity.
Travel: Low travel

Pay and Benefits

Salary: USD 125,000 - 145,000 annually
Perks:Health InsuranceDentalVisionDependent CareCommuter BenefitsDisability InsuranceLife InsurancePaid Parental401kPet InsurancePaid LeaveSick DaysLegal PlansIdentity Theft

Key Requirements

  • •5+ years of experience in project management, product management, brand management, creative operations, marketing, merchandise, or a related field.
  • •Strong understanding of artist merchandise, project lifecycles, and the pace of the music and entertainment industry.
  • •Experience managing complex, cross-functional projects with multiple stakeholders and shifting priorities/evolving scope.
  • •Working knowledge of apparel development, sampling, production timelines, and merchandising workflows.
  • •Exceptional judgment to know what is ready to move forward versus what needs further refinement.
Experience:Project managementMerchandiseMusic and entertainmentMarketingCreative operations
Skills:Exceptional judgmentOrganizational skillsConstructive challengeHigh-pressure calmStakeholder communication

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Complex
Complex is a media and entertainment platform covering pop culture, music, style, sports, and sneakers, producing editorial content, video series, and original programming targeting a young, culturally engaged audience.
Industry: Digital Media
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: New York, United States
Founded: 2002
WebsiteLinkedIn