Senior Quality Assurance Lead - .NET & Genesys Integration Testing - US Remote Position

NTT
United States
Workplace: RemoteFull timeUSD 117,600 - 196,000 annuallyFunction: QA, Test & Release EngineeringExperience: 8+ yearsSkills: ["Root-cause analysis","Defect management","Cross-functional coordination","Test strategy","Agile delivery"]

Lead end-to-end integration testing for .NET-based applications connected to the Genesys platform. Own test strategy, execution, and reporting across functional, integration, system, and UAT, validating APIs, workflows, event-driven interactions, and contact center voice/routing/agent desktop experiences. Coordinate testing across business, development, and infrastructure teams, manage defects to resolution, and drive test automation and CI/CD integration to ensure release readiness before production deployments.

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FursaFursa
NTT
NTT
3 days ago

Senior Quality Assurance Lead - .NET & Genesys Integration Testing - US Remote Position

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Lead end-to-end integration testing for .NET-based applications connected to the Genesys platform. Own test strategy, execution, and reporting across functional, integration, system, and UAT, validating APIs, workflows, event-driven interactions, and contact center voice/routing/agent desktop experiences. Coordinate testing across business, development, and infrastructure teams, manage defects to resolution, and drive test automation and CI/CD integration to ensure release readiness before production deployments.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: QA, Test & Release Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead functional, integration, system, and user acceptance testing activities.
  • •Define and execute test strategies for .NET-to-Genesys integrations.
  • •Validate APIs, workflows, event-driven interactions, and data exchanges across systems.
  • •Develop and maintain test plans, test cases, and test execution reports; coordinate across business, development, and infrastructure teams.
  • •Identify, track, and manage defects through resolution; support test automation and CI/CD integration for release readiness.

Pay and Benefits

Salary: USD 117,600 - 196,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveLife InsuranceDisability Insurance

Key Requirements

  • •8+ years of QA and software testing experience.
  • •3+ years leading testing teams or large testing initiatives.
  • •Experience testing .NET applications, REST APIs, and enterprise integrations.
  • •Hands-on experience with Genesys Cloud, Genesys Engage, or other Genesys platforms.
  • •Strong defect management, root-cause analysis, and Agile/Scrum experience.
Experience:8+ yearsEnterprise integrationsContact center
Skills:Root-cause analysisDefect managementCross-functional coordinationTest strategyAgile delivery
Tech Stack:.NET.NET-based applicationsGenesys CloudGenesys EngageREST APIsAPI testingPostmanSoapUITest automation frameworksSeleniumPlaywrightCypressCI/CDAWSAgileScrumCI CD

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn