Sales Operations Manager, Americas

Cisco
Austin, San Francisco
Workplace: HybridFull timeUSD 133,200 - 168,800 annuallyFunction: Business OperationsSkills: ["Leadership","Coaching","Strategic thinking","Analytical problem-solving","Data-driven decision-making"]

Serve as the strategic operations partner for Americas Sales leadership, shaping how the region operates, scales, and wins. Drive planning and performance across forecasting, pipeline health, territory and account alignment, quota/capacity planning, and business reviews. Lead and develop Sales Operations Analysts, translating global GTM strategy into effective Americas execution while improving processes, adoption, data integrity, and the seller experience through cross-functional collaboration.

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Cisco
Cisco
4 days ago

Sales Operations Manager, Americas

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Closed

Job Summary

Serve as the strategic operations partner for Americas Sales leadership, shaping how the region operates, scales, and wins. Drive planning and performance across forecasting, pipeline health, territory and account alignment, quota/capacity planning, and business reviews. Lead and develop Sales Operations Analysts, translating global GTM strategy into effective Americas execution while improving processes, adoption, data integrity, and the seller experience through cross-functional collaboration.
Location: Austin, San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Partner with Americas Sales leadership as the primary Sales Operations point of contact, providing insights and operational guidance to drive regional performance.
  • •Lead, coach, and develop a team of Sales Operations professionals while partnering across Sales, Finance, Strategy, Compensation, Legal, Deal Desk, Accounting, and sales technology teams.
  • •Translate global field strategy into Americas GTM execution including annual planning, territory planning, account alignment, quota planning, forecasting, pipeline health, and business reviews.
  • •Lead operational initiatives and process improvements from strategy through implementation, adoption, and measurement to improve sales productivity, efficiency, data integrity, and the seller experience.
  • •Turn complex business challenges into clear recommendations, scalable processes, and practical solutions through cross-functional collaboration.

Pay and Benefits

Salary: USD 133,200 - 168,800 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid ParentalDisability CoverageLife InsuranceEquity

Key Requirements

  • •8+ years of experience in Sales Operations, Sales Revenue Operations, Business Operations, or a similar function within a SaaS or technology company.
  • •2+ years of people leadership or team lead experience coaching, developing, and motivating team members.
  • •2–3+ years of hands-on Salesforce CRM experience, including creating reports and dashboards.
  • •Experience supporting a B2B sales organization and partnering directly with sales representatives and sales leaders.
  • •Experience with sales forecasting, pipeline management, revenue reporting, and annual sales planning including territory, account alignment, and quota planning.
Experience:SaaSTechnologyB2B salesSales OperationsSales Revenue OperationsRevenue operationsCRM
Skills:LeadershipCoachingStrategic thinkingAnalytical problem-solvingData-driven decision-making
Tech Stack:SalesforceSalesforce CRMExcelGongClariSalesloft

Company Brief

Cisco
Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1984
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor