Dealer Success Manager Coach

Discover Financial
Plano
Full timeUSD 138,100 - 157,700 annuallyFunction: Administration & Executive AssistanceExperience: 3+ yearsEducation: high_schoolSkills: ["Coaching","Mentorship","Goal setting","Performance management","Communication"]

Lead a team of Dealer Success Managers for Capital One Auto by coaching, training, and driving performance through goal setting, reviews, and career development. Provide oversight for new-hire training, ongoing development forums, and ensure adherence to policy and procedures. Partner closely with senior regional stakeholders across POD teams to deliver exceptional service to dealer customers, with some travel up to 50%.

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Discover Financial
Discover Financial
2 days ago

Dealer Success Manager Coach

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Last checked: 10 hours agoStatus: Live

Job Summary

Lead a team of Dealer Success Managers for Capital One Auto by coaching, training, and driving performance through goal setting, reviews, and career development. Provide oversight for new-hire training, ongoing development forums, and ensure adherence to policy and procedures. Partner closely with senior regional stakeholders across POD teams to deliver exceptional service to dealer customers, with some travel up to 50%.
Location: Plano
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Directly manage and coach Dealer Success Managers, including mentorship, goal setting, performance reviews, and career development.
  • •Provide initial training, coaching, and oversight during the new hire training program.
  • •Drive ongoing development through continued education forums.
  • •Ensure policy and procedure adherence and compliance in team actions.
  • •Communicate effectively across the organization, including senior leadership, and collaborate with regional POD teams.
Travel: High travel

Pay and Benefits

Salary: USD 138,100 - 157,700 annually
Perks:Health Insurance

Key Requirements

  • •High School Diploma, GED, or equivalent certification
  • •At least 3 years of experience in staff management and training
  • •5+ years of experience in staff management and training
  • •3+ years of experience in the Auto Finance industry
  • •Proven ability to coach, mentor, and develop teams with effective feedback and performance management
Experience:3+ yearsAuto finance
Education:High School
Skills:CoachingMentorshipGoal settingPerformance managementCommunication

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn