Sr Manager, Communications

American Airlines Group
United States
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 7-8 yearsEducation: bachelorsSkills: ["Organizational skills","Project management","Critical thinking","Detail-oriented","Professionalism","Teamwork"]

Lead Operations Communications for American Airlines, shaping the company’s response to fast-moving, highly sensitive operational issues. Develop and execute communication strategies, manage real-time internal/external messaging across the network, and advise senior leadership and the COO. Own media relations for operational topics, serve as an on-the-record spokesperson, and support on-site media and high-visibility events. Lead and develop a team of operational communicators.

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American Airlines Group
American Airlines Group
1 day ago

Sr Manager, Communications

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Last checked: 13 hours agoStatus: Live

Job Summary

Lead Operations Communications for American Airlines, shaping the company’s response to fast-moving, highly sensitive operational issues. Develop and execute communication strategies, manage real-time internal/external messaging across the network, and advise senior leadership and the COO. Own media relations for operational topics, serve as an on-the-record spokesperson, and support on-site media and high-visibility events. Lead and develop a team of operational communicators.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Sr. Manager level

Key Responsibilities

  • •Develop and execute communications strategies for highly sensitive, fast-moving operational issues, including crisis preparedness and response.
  • •Lead real-time operational communications with rapid response guidance and clear internal/external messaging.
  • •Serve as a key communications advisor to the COO, preparing executive briefings and talking points and ensuring alignment on high-priority matters.
  • •Manage media relations for operational topics, including building relationships with aviation reporters, pitching stories, handling inquiries, and serving as an on-the-record spokesperson.
  • •Lead and develop a team of operational communicators, setting strategy and ensuring consistent, high-quality storytelling during critical events.

Pay and Benefits

Perks:Health InsuranceDentalVision401kEmployee AssistancePet InsuranceWellness Stipend

Key Requirements

  • •Bachelor’s degree in communications or a relevant field, or equivalent experience/training.
  • •7-8 years of relevant communications experience in a corporate, agency, or newsroom setting.
  • •Experience working in a fast-paced, high-pressure environment with tight deadlines.
  • •Demonstrated ability to lead tasks and projects, manage processes, analyze and problem-solve, and work independently and in a group.
  • •Experience guiding internal and external partners and connecting workgroups so strategies and impacts are understood.
Experience:7-8 yearsCorporate communicationsMedia relationsNewsroom
Education:Bachelor's in communications
Skills:Organizational skillsProject managementCritical thinkingDetail-orientedProfessionalismTeamwork

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn