Client Solutions Manager (Commerce & TikTok Shop) - Global Business Solutions

TikTok
Bangkok
Full timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Communication","Collaboration","Problem-solving","Data analysis","Organization"]

Own consultative relationships for commerce and TikTok Shop advertisers by planning, optimizing, and reporting performance and branding campaigns. Analyze campaign data to deliver data-driven insights, recommend strategies and media plans, and collaborate across sales, product, engineering, ad ops, and R&D to troubleshoot client issues. Lead product update education, innovate with TikTok Ads, and drive campaign delivery, revenue, and upsell opportunities.

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FursaFursa
TikTok
TikTok
1 month ago

Client Solutions Manager (Commerce & TikTok Shop) - Global Business Solutions

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Own consultative relationships for commerce and TikTok Shop advertisers by planning, optimizing, and reporting performance and branding campaigns. Analyze campaign data to deliver data-driven insights, recommend strategies and media plans, and collaborate across sales, product, engineering, ad ops, and R&D to troubleshoot client issues. Lead product update education, innovate with TikTok Ads, and drive campaign delivery, revenue, and upsell opportunities.
Location: Bangkok
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Plan, set up, optimize, and report performance and branding campaigns.
  • •Analyze campaign performance data to provide data-driven business insights and optimization suggestions.
  • •Build and grow client relationships through regular interaction, reviews, and quarterly strategy planning.
  • •Provide consultation, strategy, and media plans aligned to advertisers’ business objectives.
  • •Coordinate across internal teams (ad ops, product, R&D, engineering) to ensure successful campaign execution and troubleshooting, and identify upsell opportunities.

Key Requirements

  • •5+ years of experience strategizing, planning, and executing branding campaigns in-house, agencies, or media.
  • •Solid knowledge of tracking, attribution, and measurement logic, including tools like GA.
  • •Experience managing branding campaigns with reach/frequency and measuring brand lift.
  • •Experience with CPAS/Shopping Ads/E-commerce marketing and biddable media.
  • •Strong communication and collaboration skills with strong problem-solving and data analysis ability.
Experience:5+ yearsAdvertisingE-commerceDigital marketing
Skills:CommunicationCollaborationProblem-solvingData analysisOrganization
Tech Stack:GAGoogle Analytics

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn