Capco

1 day ago

BA- Insurance

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Drive insurance domain transformation initiatives by performing business analysis, requirement gathering, and process consulting. Support customer onboarding journey workstreams and streamline processes with cross-functional stakeholders and delivery teams. Leverage CRM capabilities (including moderate Salesforce CRM knowledge) to manage customer and workflow needs. Facilitate discussions with senior stakeholders, aligning business and technology teams across transformation delivery lifecycle, operating models, and process improvement methodologies; HSBC experience is preferred.

Location: Pune

Employment Type: Full time

Job Function: Insurance & Actuarial

Key Responsibilities

•Lead business analysis, including requirement gathering, for insurance domain transformation initiatives.
•Provide process consulting and support customer onboarding journey workstreams.
•Streamline and optimize business processes in collaboration with cross-functional stakeholders and delivery teams.
•Use CRM platforms and Salesforce CRM knowledge to support customer and workflow management needs.
•Manage senior stakeholder discussions and alignment across business and technology teams throughout the transformation delivery lifecycle.

Key Requirements

•Strong experience in insurance domain transformation initiatives with exposure to large-scale business change programs.
•Proven experience in business analysis and requirement gathering, including process consulting and customer onboarding journeys.
•Strong ability to streamline and optimize business processes while working with cross-functional stakeholders and delivery teams.
•Experience with CRM platforms, including moderate knowledge of Salesforce CRM for customer and workflow management.
•Ability to manage senior stakeholders and facilitate discussions to drive alignment across business and technology teams.

Experience:InsuranceBusiness transformation

Skills:Communication skillsAnalytical thinking

Languages:English

Tech Stack:CRM platformsSalesforce CRM

Company Brief

Capco

Global management and technology consultancy specializing in financial services. Capco advises banks, insurers, and capital markets firms on digital transformation, risk and compliance, technology implementation, and operational improvement, combining industry expertise with advisory and engineering capabilities.

Industry: Management Consulting

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: London, United Kingdom

Founded: 1998

Glassdoor: 3.7

Website LinkedIn

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Capco

1 day ago

BA- Insurance

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Pune

Employment Type: Full time

Job Function: Insurance & Actuarial

Key Responsibilities

•Lead business analysis, including requirement gathering, for insurance domain transformation initiatives.
•Provide process consulting and support customer onboarding journey workstreams.
•Streamline and optimize business processes in collaboration with cross-functional stakeholders and delivery teams.
•Use CRM platforms and Salesforce CRM knowledge to support customer and workflow management needs.
•Manage senior stakeholder discussions and alignment across business and technology teams throughout the transformation delivery lifecycle.

Key Requirements

•Strong experience in insurance domain transformation initiatives with exposure to large-scale business change programs.
•Proven experience in business analysis and requirement gathering, including process consulting and customer onboarding journeys.
•Strong ability to streamline and optimize business processes while working with cross-functional stakeholders and delivery teams.
•Experience with CRM platforms, including moderate knowledge of Salesforce CRM for customer and workflow management.
•Ability to manage senior stakeholders and facilitate discussions to drive alignment across business and technology teams.

Experience:InsuranceBusiness transformation

Skills:Communication skillsAnalytical thinking

Languages:English

Tech Stack:CRM platformsSalesforce CRM

Company Brief

Capco

Industry: Management Consulting

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: London, United Kingdom

Founded: 1998

Glassdoor: 3.7

Website LinkedIn