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1 month ago

Postsales Enablement Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Strategic enablement lead for post-sales teams across Customer Success, Implementation, Support, and Partners. You’ll bridge Product, Product Marketing, and postsales to drive user adoption, retention, and net revenue retention, shaping onboarding, learning journeys, and scalable training programs aligned to rapid product releases.

Location: New York, Toronto, San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Build and manage comprehensive onboarding programs for post-sales roles, including Solutions Consultants, implementation resources, and other customer-facing delivery functions.
•Create role-based learning journeys that accelerate team ramp time, optimize performance, and improve implementation readiness.
•Develop and maintain ongoing enablement programs tied directly to rapid product releases, process updates, delivery methodology changes, and recurring skill gaps.
•Design assessments, certificates of completion, and readiness checkpoints to validate learning retention and practical field execution capabilities.
•Partner cross-functionally with Solutions, Product, Support, and Education teams to keep enablement materials highly accurate, current, and usable.

Key Requirements

•5+ years of experience in Post-Sales Enablement, Instructional Design, or solution implementation within a fast-paced B2B SaaS environment.

Experience:SaaSProcurementFintech

Skills:CommunicationCollaborationPresentationStorytellingAnalytical thinking

Languages:English

Tech Stack:LMSSkilljarZendesk

Company Brief

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Provides buy-now-pay-later (BNPL) and digital payment solutions for consumers and merchants across multiple markets, enabling flexible payments, consumer credit, and merchant financing services.

Industry: Lending

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Sydney, Australia

Founded: 2013

Website LinkedIn

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