2 days ago

Client Service Representative I - West Columbia, SC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Deliver exceptional customer service for Commercial HVAC by executing service agreement renewals, providing quotes, and supporting the booking of service work. Manage Salesforce opportunity and pipeline activity, revise estimates, generate proposals, and identify scope growth opportunities to improve customer satisfaction and meet contractual obligations. Partner with service estimators, account managers, and client service leadership to support renewals, receivables, and department growth plans while developing toward a customer-facing CSR II role.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Support service estimators with estimating and booking service work in a timely manner in line with audit and compliance requirements.
•Manage the service agreement renewal process, including Salesforce opportunity management, reviewing contract performance, revising estimates, generating proposals, and delivering them to customers.
•Support account managers by estimating and booking service work for strategic accounts, including service agreements and quoted repairs.
•Identify and communicate issues, goals, and objectives related to estimating and booking service work, and enter customer opportunities into Salesforce accurately.
•Assist the local service office with accounts receivable for existing customers and help meet department growth plans by supporting timely service estimating and booking.

Pay and Benefits

Salary: 37,700 - 90,000 annually

Perks:Health Insurance401kPaid LeaveTuition Assistance

Key Requirements

•Certificate or degree from college or technical school with 2 years related experience and/or training; or 3 years related experience and/or training with a HS Diploma/GED.
•Strong customer orientation focused on service and relationship building.
•Ability to solve problems and think critically, especially under situational pressure.
•Effective communication in person, by phone, and in writing; proficient with telephone/voicemail and office equipment.
•Must be able to attend customer sites as required and have a valid driver’s license for at least 12 months with no major or frequent traffic violations.

Experience:2+ yearsCustomer serviceCommercial HVACSalesforce

Education:Certification / Diploma

Skills:Customer orientationProblem-solvingCritical thinkingSelf-startingCollaborationAdaptabilityResults orientationFinancial acumenInitiative

Licenses:Valid driver's license

Tech Stack:Salesforce

Company Brief

Trane Technologies

Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.

Industry: Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 10B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dublin, Ireland

Founded: 2013

Website LinkedIn

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Trane Technologies

2 days ago

Client Service Representative I - West Columbia, SC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Support service estimators with estimating and booking service work in a timely manner in line with audit and compliance requirements.
•Manage the service agreement renewal process, including Salesforce opportunity management, reviewing contract performance, revising estimates, generating proposals, and delivering them to customers.
•Support account managers by estimating and booking service work for strategic accounts, including service agreements and quoted repairs.
•Identify and communicate issues, goals, and objectives related to estimating and booking service work, and enter customer opportunities into Salesforce accurately.
•Assist the local service office with accounts receivable for existing customers and help meet department growth plans by supporting timely service estimating and booking.

Pay and Benefits

Salary: 37,700 - 90,000 annually

Perks:Health Insurance401kPaid LeaveTuition Assistance

Key Requirements

•Certificate or degree from college or technical school with 2 years related experience and/or training; or 3 years related experience and/or training with a HS Diploma/GED.
•Strong customer orientation focused on service and relationship building.
•Ability to solve problems and think critically, especially under situational pressure.
•Effective communication in person, by phone, and in writing; proficient with telephone/voicemail and office equipment.
•Must be able to attend customer sites as required and have a valid driver’s license for at least 12 months with no major or frequent traffic violations.

Experience:2+ yearsCustomer serviceCommercial HVACSalesforce

Education:Certification / Diploma

Skills:Customer orientationProblem-solvingCritical thinkingSelf-startingCollaborationAdaptabilityResults orientationFinancial acumenInitiative

Licenses:Valid driver's license

Tech Stack:Salesforce

Company Brief

Trane Technologies

Industry: Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 10B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dublin, Ireland

Founded: 2013

Website LinkedIn