Customer Experience Banker - Findlay East branch (30-35 hrs/wk - Full Benefits Eligibility)

Huntington Bancshares
Ohio
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Customer service","Relationship management","Communication","Presentation","Sales acumen","Problem-solving"]

Serve as a Financial Concierge for walk-in customers, delivering exemplary service while accurately processing transactions and balancing daily. Retain and grow consumer and business relationships by identifying financial goals, educating customers on deposit products, and using a disciplined sales approach (including outbound calling and referrals). Deepen partnerships by directing customers to other bank areas and consistently following operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
1 day ago

Customer Experience Banker - Findlay East branch (30-35 hrs/wk - Full Benefits Eligibility)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, delivering exemplary service while accurately processing transactions and balancing daily. Retain and grow consumer and business relationships by identifying financial goals, educating customers on deposit products, and using a disciplined sales approach (including outbound calling and referrals). Deepen partnerships by directing customers to other bank areas and consistently following operational, security, risk, and regulatory policies.
Location: Ohio
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Educate customers on consumer deposit products and financial needs.
  • •Proactively grow relationships through a disciplined sales process, new customer follow-up program, outbound calling, and referral sourcing.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED with minimum 1 year of customer service or military service, in an administration/contracting/civil affairs or similar role, OR a bachelor’s degree.
  • •Minimum 1 year in customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Skills:Customer serviceRelationship managementCommunicationPresentationSales acumenProblem-solving
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn