Atlassian Solution Sales Executive: JSM, Strategic Accounts - Remote

Atlassian
Americas
Workplace: RemoteFull-timeFunction: SalesSkills: ["Communication","Collaboration","Negotiation","Strategic thinking","Problem-solving"]

Sales-focused expert driving adoption of Jira Service Management within strategic accounts across a geographic area. Collaborates with account executives, solution engineers, and partners to own the JSM sales cycle, generate pipeline, and close high-value opportunities while focusing on cloud transition and customer success.

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Atlassian
Atlassian
2 months ago

Atlassian Solution Sales Executive: JSM, Strategic Accounts - Remote

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Closed

Job Summary

Sales-focused expert driving adoption of Jira Service Management within strategic accounts across a geographic area. Collaborates with account executives, solution engineers, and partners to own the JSM sales cycle, generate pipeline, and close high-value opportunities while focusing on cloud transition and customer success.
Location: Americas
Workplace: Remote
Job Function: Sales

Key Responsibilities

  • •Serve as a Subject Matter Expert in ITSM/ESM and support internal teams, prospects, and customers.
  • •Collaborate with Core Account Executives and own the JSM-specific sales cycle within strategic accounts.
  • •Own the sales cycle for Service Collection and JSM, focusing on high-value opportunities (>201 agents or >500 seats).
  • •Generate pipeline and close deals, lead competitive replacements, and build relationships with partners and core sellers.
  • •Collaborate with Solution Engineers, Partner Management, Marketing, and GTM teams to drive awareness, pipeline, and customer success.

Pay and Benefits

Perks:Remote WorkEquity

Key Requirements

  • •5-8+ years in software solutions sales, preferably enterprise ITSM/ESM, with a track record of closing high-value deals
  • •Strong knowledge of Jira Service Management (JSM) and IT Service Management (ITSM) concepts
  • •Ability to own the full sales cycle for Service Collection/JSM in strategic accounts and collaborate with core account executives
  • •Experience generating and managing sales pipeline, including competitive replacements and cloud-transition opportunities
  • •Excellent cross-functional collaboration with Solution Engineers, Partner Management, Marketing, and GTM teams
Experience:SaaSITSMEnterprise software
Skills:CommunicationCollaborationNegotiationStrategic thinkingProblem-solving
Tech Stack:Jira Service ManagementITSMService AutomationCloudSalesforceMS Office

Company Brief

Atlassian
Atlassian develops collaboration and workflow software—Jira, Confluence, Trello, Loom and more—used by teams for project management, software development, and IT service management across enterprises worldwide.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Sydney, Australia
Founded: 2002
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