Personal Banker Associate II

Fifth Third Bancorp
Naples
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative sales","Relationship building","Customer service","Risk awareness","Ethical decision-making"]

Join as a Retail Personal Banker Associate II and complete a 4–8 week onboarding program with rotations across Operations and Sales & Service, ending with a certification. In this retail sales role, you’ll build customer relationships and drive growth by promoting deposits, loans, and fee-based services, using a consultative sales process and Financial Needs Assessment. You’ll cross-sell through outreach, outside sales activities, and referrals to partners while managing risk and delivering strong customer experience.

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Fifth Third Bancorp
Fifth Third Bancorp
10 hours ago

Personal Banker Associate II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Join as a Retail Personal Banker Associate II and complete a 4–8 week onboarding program with rotations across Operations and Sales & Service, ending with a certification. In this retail sales role, you’ll build customer relationships and drive growth by promoting deposits, loans, and fee-based services, using a consultative sales process and Financial Needs Assessment. You’ll cross-sell through outreach, outside sales activities, and referrals to partners while managing risk and delivering strong customer experience.
Location: Naples
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain expertise in retail consumer and small business products/services and recommend appropriate solutions using the bank’s value proposition.
  • •Utilize CAMP and other approved marketing tools to reach customers, set appointments, and conduct periodic financial reviews.
  • •Cross-sell to existing customers and engage in outside sales activities, including presentations, sales calls, and community financial literacy events.
  • •Manage risk by following policies and procedures, supporting confidentiality, and participating in the consumer loan and bankcard process through closing.

Key Requirements

  • •College degree or work experience with transferable skills (or a combination of education and experience).
  • •Ability to develop comfort with sales activities for acquiring new customers and cross-selling to existing customers.
  • •Ability to demonstrate understanding of advanced math functions for analyzing credit and financial information.
  • •Professional verbal and written communication and ability to represent the bank professionally (appearance and communication).
  • •S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.
Skills:Consultative salesRelationship buildingCustomer serviceRisk awarenessEthical decision-making
Licenses:S.A.F.E. Act registration
Tech Stack:CAMPNMLSMU4R

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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